Ida P.
Jazmin was a great help
Jazmin was a great help. Walked me through what I needed to do.
Response from BuildiumSep 30, 2025
Thanks for your review, Ida!
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent
IT & Communication · Boston, Massachusetts
Excellent
Showing 501 reviews with 5 stars · Clear filters
Ida P.
Jazmin was a great help. Walked me through what I needed to do.
Response from BuildiumSep 30, 2025
Thanks for your review, Ida!
Property M.
"We've been using Buildium for about five years, and I can't express enough how much the support team has helped me. I started with zero knowledge, but thanks to their patience and support, I've come a long way. Today, I spoke with Jazmine, and she was an absolute delight to talk to. Her voice was so kind and you could just tell she was smiling. She understood my problem right away and solved it with a calm, expert approach, proving she truly knows the product inside and out. It's thanks to people like her that Buildium is so user-friendly for me now. It’s a great feeling to know that whenever I call, I can trust that my issue will be 100% resolved. Thank you so much, and God bless!" Maria Gidget from Pinnacle NW Management Services.
Response from BuildiumSep 30, 2025
Thanks for taking the time to write us a review, Maria! It's so great to hear from a long-time customer and how you still benefit from our excellent customer care team.
Tonya O.
Benson was SO helpful and patient. He answered all of my questions and helped me tremendously!
Response from BuildiumSep 30, 2025
Thanks, Tonya! We're glad to see how helpful Benson has been for you.
G. H.
I rarely have to wait long for someone to answer my call. They are always friendly and thorough, walk me through the issue and are happy to answer whatever follow-up questions I may have.
Response from BuildiumSep 30, 2025
We appreciate the shoutout for our customer care team. Thanks for taking the time to write a review.
Taylor
customer service always quick and helpful!
Response from BuildiumSep 30, 2025
Thanks for taking the time to leave us a review, Taylor!
Sarah R.
My Representative Belle A. took so much time/effort to help me with a problem many previous representatives could not fix. She was patient, walked me through step by step, and gave me all the tools I needed to get my problem resolved. The customer service was a 10/10
Response from BuildiumSep 23, 2025
Thanks, Sarah! We appreciate getting a shoutout for one of our care agents. We love helping solve tough problems, too! Thanks again for your review.
Judi
Patient and polite
Response from BuildiumSep 23, 2025
Thanks for your review, Judi!
Joyce Vogler P.
My experience today with Rowald was excellent. He helped me solve a number of issues and very patiently helped me learn some new things. I also want to say that the support team at Buildium is excellent overall. There is a definite learning curve to Buildium but with people like Rowald, Ben, Gerald, Evelyn, it is a pleasure to learn.
Response from BuildiumSep 22, 2025
Thanks for your review, Joyce! We happy to know our excellent support team has been so beneficial to you and your business.