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Buildium Reviews | Read Customer Reviews of buildium.com

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Business Services
IT & Communication
Buildium

BU

BuildiumReviews of buildium.com

4.1792 reviews
IT & Communication
225 Franklin Street, Boston, Massachusetts

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BUBuildium4.1

Reviews792 About Contact

Overall score

4.1 out of 5

Great

Average of 792 reviews

Distribution

5★63%
4★13%
3★6%
2★5%
1★13%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 414-1988
buildium.com
[email protected]
225 Franklin StreetBoston, MA 02110

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About Buildium

Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.

Buildium (buildium.com) has 792 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: buildium.com
Website: buildium.com
Category: IT & Communication
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Buildium reviews

Showing 501 reviews with 5 stars · Clear filters

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Chris
Oct 20, 2025
Rowald quickly identified and helped me…
Rowald quickly identified and helped me solve the problem
Report
Samantha V.
Oct 19, 2025
Always get all my questions answered!
Always get all my questions answered!
Report
Gaby O.
Oct 17, 2025
Rowald was great at helping me with the…
Rowald was great at helping me with the issue I had; he was patient and very knowledgeable.
Report
Megan T.
Oct 17, 2025
Highly recommend!
All support staff are very helpful every time I call. I am very thankful for their support and knowledge in the system.
Report
Pinky
Oct 17, 2025
Rowald was excellent
Rowald was excellent, he helped me issue my question and problem. He was really calm and polite. Thank you so much, really appreciate!
Report
Shanta G.
Oct 16, 2025
Hi Buildium
Hi Buildium I was helped by the customer service executive her name was JAV . She has great customer orientation and truly a subject matter expert. It was a "WOW experience" interacting with her as she was trying to help. Pleasant person with customer centricity. Please hire more profiles like "Jav". She was the best!
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Carly S.
Oct 16, 2025
Great communication & processes!
Everyone has always been extremely helpful, patient & kind when I have called with questions. If there's something I'm confused by & need help understanding they always go through it with me thoroughly to help me understand the process. Love how easy Buildium is to get ahold of & how great their communication & kindness is!
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Sherri
Oct 16, 2025
Your CSR LISTENED to me
Your CSR LISTENED to me! Understood what I was talking about, and guided me thru each step needed to take care of the transaction I was having difficulty figuring out. He was very knowledgeable and got my answer right the first time!
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