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Buildium Reviews | Read Customer Reviews of buildium.com

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Business Services
IT & Communication
Buildium

BU

BuildiumReviews of buildium.com

4.1792 reviews
IT & Communication
225 Franklin Street, Boston, Massachusetts

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BUBuildium4.1

Reviews792 About Contact

Overall score

4.1 out of 5

Great

Average of 792 reviews

Distribution

5★63%
4★13%
3★6%
2★5%
1★13%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 414-1988
buildium.com
[email protected]
225 Franklin StreetBoston, MA 02110

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About Buildium

Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.

Buildium (buildium.com) has 792 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: buildium.com
Website: buildium.com
Category: IT & Communication
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Buildium reviews

Showing 501 reviews with 5 stars · Clear filters

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Karen W.
Jul 31, 2026
Buildium Support
Response time was great. Agent walked me through and showed me how to accomplish what I needed. She was professional and efficient. Thank you.
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uRent O.
Jul 31, 2026
Kent was an awesome Agent
Kent was an awesome Agent! Very patient and calm when responding to our inquiries, which made me feel at ease. Definitely top-notch service
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Randy P.
Jul 31, 2026
Timely customer service rep today
Timely customer service rep today; answered all my questions rather fast. Overall great experience! - Thanks Omar
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Tom B.
Jul 31, 2026
Omer has been very helpful and even…
Omer has been very helpful and even educated me on what went wrong on my side. Deserves aa riase or promotion. Thank you
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Michael
Jul 30, 2026
Friendly customer service.
Friendly customer service.
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Amy T.
Jul 30, 2026
Fast & Proficient
Fast, professional and kind.
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Ashoka M.
Jul 30, 2026
Reassured me I was doing a great job…
Reassured me I was doing a great job and helped me step by step on how to fix my issue.
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Julie D.
Jul 30, 2026
Couldn’t do it without Buildium
Buildium is extremely helpful. We have over 300 rental units and there’s always something new different and they are always very helpful in walking me through any steps. This would be very hard to do without Buildium. It’s a wonderful software for residential Leasing. I have never had a bad experience. Everyone has been beyond helpful, no matter how strange a situation or unique.
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