BuildiumReviews of buildium.com

Software is clean, simple, and easy to use. Customer service is quick, courteous, and responsive.

My biggest disappointment is the advertising. It is geared to homes and apartments. I have an office building so when I use the system I get lots of calls but from the wrong type tenants.

The program is definitely worth the money. It is a little difficult to maneuver, especially when sending emails and letters, not quite as user friendly as I would like so I don't utilize a lot of the features. However, just having our own website and accounts that customers can see online is worth the price of the program.

Buildium has been a great tool to help organize and manage our HOA's day-to-day business. It's relatively easy to learn, and the website was simple to implement. We like that everything is in one place, and that it is backed up for us. No more passing file folders back and forth when board members change, no more lost files. The communication tools could be improved, but all in all we are very happy with the system.

I really like how easy everything is to work on the site. Buildium has thought of most everything up front. I've really had very few complaints and would recommend to anyone who manages property. I'm a landlord only and it has made life much easier.

We considered several different options for PM software and we found Buildium to be the best option between cost effectiveness and functionality. There are most definitely more positives than negatives. All in all it is easy to use, has great accounting features, the maintenance work orders are wonderful, one of my favorite features is the main screen dash board. Their customer service is very good, although the internal contact support is nominally helpful. It would be better if it were an online chat. The only negatives are the lease renewal input is cumbersome. The smart phone app is lacking. Reviewing the owner financials can be confusing. Also, there are several places to upload data. It would be nice if there were one option per property and it could be assigned to various owners and/or tenants. They have this to a limited degree but we've had to create a policy as to where to upload information. All in all, it's great and I would highly recommend the software.