BuffyReviews of buffy.co

We had an issue with piling with our first comforter but Buffy replaced it immediately and let us keep the other one as well. Great customer service!!

I was able to trust Buffy’s new eucalyptus fitted sheet as I have bought so many products in the past. It was so easy and convenient and I was able to keep the sample. Highly recommend!

I was excited to purchase the Buffy sheets and give them a try. After one wash they pilled, which I followed their directions on washing. They offered to send a replacement pair of sheets, which I wish I wouldn’t have taken because those pilled too. Now I’ve requested a return on the sheets both sets because I will never use them and I’m being told they can’t even though the second set is within 30 days. When you spend this amount you shouldn’t have pilled sheets. Dissapointing.

My comforter is falling apart and it has never even been washed or dried. It also has always been covered with a duvet. I will get at least a handful of fluff pieces left inside the duvet and on the comforter when I change it. I have changed it several times now and it is still happening. Pretty soon there will be no filling left. I am afraid of what will happen if I wash it.

I ordered the cloud comforter and it’s honestly been incredible. It’s very soft and very comfortable to sleep with. I’m a cool sleeper so I don’t have any issues with it, but I could see it getting hot for some people. I’m a big fan though!

Well made and comfortable comforter. My daughter loves hers. Will be purchasing again.

The sheets and comforter were exactly as promised- cooling, comfortable, and so cozy. We and our guests love them!

This company is straight trash and I don't want to stand behind their product. They run a massive campaign about talking about how comfortable their pillows are but they really fail right after the three-month mark and, come to find out, they only guarantee their product for that amount. Once you go beyond that, they'll completely deny your claim for warranty. I purchased two pillows from them, which was over about $50 each. I was already a little concerned that it was a little firm but it did sink in and everything ended up working out. Fast forward three to maybe four months later, the pillows became extremely hard. I ended up contacting them around the four-month mark and ended up emailing them and spoke with an A.I. rep and told them about my situation: the pillows have become hard and it's difficult to sleep at night. They transferred the request out to an actual live rep who just turned around and responded in email and told me that they were not going to refund the money. I asked them, "I'm not asking for a refund. I'm asking to at least allow me to exchange this product for another different line of product because these pillows are too hard." After explaining it to the rep she refused to do anything and actually got rude with me in the email. I spent almost $100 on pillows there and they are not any good anymore. Right now I'm having neck problems because the pillows get so hard. I really regret that I bought pillows from this place and I probably should have gone to Costco instead.