BUDKReviews of budk.com

Response from BUDKFeb 24, 2022

Hello Eugene! We are sorry to hear about your recent order and we would like to thank you for allowing us the opportunity to make things right for you quickly. Our team was able to fully process your refund per your request. If there is anything else that we can assist you with, please do not hesitate to let us know, as our Customer Support is always readily available.

Response from BUDKFeb 24, 2022

Hello Carmen! We are very sorry for any issue faced with your recent order. We appreciate any opportunity to make this right for you and will happily have our Customer Support review the order to see where the issue may have lied. After further discovery, it seems that engraving was not originally selected while you completed your order. At your earliest convenience, please reach out to our Customer Support team at [email protected] and we would be more than happy to assist you. We look forward to finding resolution for you as soon as possible!

Response from BUDKFeb 16, 2022

Hello Kenyatta! Thank you so much for this 5-star review. We really appreciate you being a BudK customer. We’re here for you anytime and thanks again for sharing your feedback.

Response from BUDKFeb 15, 2022

Hi Michelle! Thank you for being our customer and leaving us a wonderful 5-star review. We are so happy to know you have enjoyed our wide selection and had an amazing shopping experience. If there is anything we can assist you with in the future, please let us know!

Response from BUDKFeb 16, 2022

Hi David! We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback to heart and would love to learn more about your experience so we can improve our services and make things right for you given the opportunity. Our Customer Support has made attempts to connect with the information provided and we hope to rectify the issues you have brought to our attention. If you'd prefer, we can be reached at [email protected] at your convenience as we continue to review your initial order. Thank you for your patience and we look forward to finding a steadfast resolution for you.

Response from BUDKFeb 15, 2022

Hello Clifford! Thank you for choosing BudK! It has been our absolute pleasure to assist you and we do appreciate your kind comments as we strive to provide stellar customer service and the best overall customer experience. Thank you again for your review and we hope to see you soon!

Response from BUDKFeb 15, 2022

Hi Eric! Thank you for visiting us here at BudK! We want you to know how much we appreciate your review. We are glad to hear you enjoyed your purchase and if you should need any assistance in the future, please let us know!

Response from BUDKFeb 11, 2022

Hello John! We strive to provide great customer service when addressing any concerns and we apologize if we missed the mark there. Our Customer Support Manager has made attempts to make a connection but have been unsuccessful. We do hope to have the opportunity to make things right and kindly request you reach out at your earliest convenience. Thank you for bringing this to our attention and we look forward to assisting you soon.