BUDKWelcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!
BUDK (budk.com) has 494 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Roxie F.
excellent, great knives and your mailing out department did a great job. THANKS TO YOUR TOTAL GROUP. EXCELLENT WORKMANSHIP.
Response from BUDKOct 5, 2022
Hi Roxie! What a great review! Thank you for your kind words and entrusting BUDK with your shopping experience. We take great pride in all that we offer and it is great to know that we've exceeded your expectations. Please come and visit us again anytime soon!
James
I had to use customer service to cancel my order. The lady was very professional and amicable that helped me out. I reordered the item a few days later. I will do business with them again. A great company!
Response from BUDKOct 5, 2022
Hi James! Thank you for giving us the opportunity to assist and making this right for you. Our Customer Support team will be happy to know that we have exceeded your expectations and resolved this issue quickly and satisfactory for you. If there is anything we can assist you with in the future, please do not hesitate to let us know. We are here to help!
DJC
Great products, great prices, fast shipping! What more could one ask for?
Response from BUDKSep 28, 2022
Hello! We are elated to know that you have found such great value and pleasure in shopping with us here at BUDK. Thank you for your support and if there is anything we can assist you with in the near future, please do not hesitate to let us know. We look forward to your next return.
Adrian
Great customerbserice in responding to my emails. I was able to render my items and get them rightbaway.
Response from BUDKSep 27, 2022
Hello Adrian! Thank you very much for the 5 stars! It is our pleasure to offer a stellar service for our customers to enjoy and our Customer Support team will be happy to know that we have exceeded your expectations. If there is anything we can do for you in the near future, please do not hesitate to let us know.
Steven S.
Bought the M48 Pistol Crossbow.. opened box and saw CLEARLY it was previously USED & missing instructions. Have filed 3 Separate Complaints via phone, email & in response to receiving order and NO RESPONSE FROM ANYONE!! NOTHING DONE AT ALL but received couple DAYS LATER and UPS return shipping label… What HORRENDOUS Customer Service
Response from BUDKSep 23, 2022
Hello Steven! We read your feedback, and we’re sorry our product didn’t suit your needs. Here at BUDK, used items are not offered to customers but we do however offer scratch and dent deals for anyone interested. As we do understand there may be items that do not meet expectations, this is why we stand by and gladly offer our ironclad satisfaction guarantee. Our Customer Support Management team has made attempts to reconnect with you but have been unsuccessful. We are more than happy to assist you with the return process and a replacement as previously offered. At your earliest convenience, please reach out to us at [email protected] or kindly return our call at 1-800-630-2835. We do hope that you will allow us the opportunity to continue to work through a satisfactory solution for you.
Sean O.
I purchased a knife as a gift for my stepson, and had it shipped directly to him in Texas. It shipped promptly, and arrived in great condition. I've made many purchases from BudK, and have never been disappointed. Thank you. Sean O'Neill
Response from BUDKSep 23, 2022
Hi Sean! We can't thank you enough for your continued support and being a part of the BUDK community. We are happy to have you and even more elated to know that you have enjoyed your shopping experience with to find the perfect gift for loved ones. We truly value each of our customers and hope that you will continue to choose BUDK.
Nicholas R.
I ordered Andúril and in the description says that you get a letter of authenticity and my sword did not have one.
Response from BUDKSep 12, 2022
Hello Nicholas! Thank you so much for bringing this issue to our attention and we do apologize for the inconvenience. Keeping our customers happy is our number one priority and we would like any opportunity to look into this for you and make right on your order. At your earliest convenience, please reach out to our Customer Support team at [email protected] with your details so we may accurately and quickly find a satisfactory resolution for you. We do appreciate your business and look forward to speaking with you soon.
Rnoenvy
Every experience I've had with BudK has been outstanding. I have ordered many products from here and have always been happy with my purchases. I don't know of anyone, anywhere that has the selection, and prices offered by BudK. So, if the SHTF I'm much better prepared. Thanks BudK, you guys rock!
Response from BUDKSep 6, 2022
Hello! What kind words and we can't thank you enough for sharing your feedback with us. We strive to provide great products at a great value and we are elated to know that we've gone beyond your expectations. If there is anything we can do for you in the future, please let us know and it would be our pleasure to help!
