DVRDESIGN
My agent was NOT right on top of everything…
I spoke too fast. Suddenly, two days before my Dec. 20th flight, I was told that the airline had canceled my boarding pass. Although I see that Budget Elite has withdrawn the money from my bank, they claim that KLM took my money but canceled my ticket. WHAT???? Who are these people and how do I get my money back or my ticket issued? I've called my customer service rep, and he claims he is working on it. But frankly, I was the one who was checking up, not him. DO NOT USE THIS COMPANY!
Response from BudgetelitetravelDec 8, 2023
Hello. Records show that you were duly reprotected to an alternate itinerary. If you have any further concerns, please do not hesitate to contact our Customer Service department. Thank you.



