Brenda
This was an amazing experience when I…
This was an amazing experience when I booked. Afterwards, there was little or no responses to my emails over pre checking as we were told not to do it ourselves as the ticket could be invalidated. Flight time on my return from Cairo was two hours off without receiving any updated information. No response at all about pre check on my return flights.
Response from BudgetelitetravelJan 2, 2025
Hello Brenda, we apologise for any frustration experienced. We strive to provide excellent customer service and are disappointed that your experience did not meet your expectations. We value your feedback and will use it to improve our communication processes.



