Austin
Scammers
Part of my order is missing and they havent responded to a single email for two weeks now. Literally scammers at this point. Going to have to follow up with my bank.
Buck Mason is a Los Angeles-based menswear brand specializing in modern American classics.
Buck Mason (buckmason.com) has 26 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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26 approved reviews, newest moderated first
Austin
Part of my order is missing and they havent responded to a single email for two weeks now. Literally scammers at this point. Going to have to follow up with my bank.
Ailis O.
Would never order from this company again. Clothes are not as described, uncomfortable and don’t wash well. Seems as though they are more mass produced than Buck Mason would care to admit.
PC
The wrong item was sent to me. I ordered a specific jacket in a particular size from Buck Mason's online store, but they sent me a totally different one. Now the one I actually wanted is no longer available. They failed to check the item before fulfillment. Totally unprofessional.
Mat O.
Horrible clothing quality, bad customer service avoid at all costs!
Eimal
I bought a heater from REVEILOVE and my card is charged from Buckmasom.com and I never got my heater while it is says delivered in the mailbox, how can a heater fit in mailbox. These are scam site please don’t buy. There is no way to contact them either
rodney A.
This is a scam website sent emails no response the phone number goes to a voice mail that's always full
diane G.
I ordered from Liclothina which is apparently a part of Buckmasom because my card was charged by Buckmasom. com. I have tried multiple times by several emails to both companies and haven't heard a word. Tracking said my order delivered to someplace in Guam... I live in Tennessee... Not even close!
Lucas
Ordered a pair of jeans that started to fall apart (hole in pocket, tearing on side stitching) after almost a year. I emailed the help email listed on their website and was promptly ignored for (at this point) more than a week. I still haven't heard back. No piece of clothing on its own is worth this much. It just isn't. Prices like these can only be justified by union made clothing (seriously: try Filson) or quality customer care (also, see Filson). From what I can tell on the website, the only MiUSA clothes Buck Mason sells are t-shirts. Everything else I'm not so sure about. Further, at least in my experience, they didn't come close to providing quality customer care: they didn't even provide a semblence of it. Buyer beware. If you inspect the clothing yourself and find it up to spec, by all means, consider buying it. Just don't count on a response to your email if you missed a thread or hole.