Ashley G.
So I filled out a survey for my…
So I filled out a survey for my pharmacy and it said if you fill out the survey you get a free prize all you have to do is pay for shipping... So as I'm going through I see the bath bombs that honestly I've always wanted to try!! It takes me to bubbly belle website The problem with this whole thing is as soon as the website comes up it's nothing but promotions get me for a dollar oh wait you want free shipping pick two more that come to find out or $13.95 each and that's not the worst part It asks for your credit card information which is fine... But after you put in your credit card information instead of taking me to check out for me to say yes or no for the things that I was looking at it takes me to more promotions that I click on to see what they are to see if I'm interested in them and the whole time it's just saying either pick one or skip so click skip oh I don't get no check out I get confirmation!! I have no idea by the time I get done on this promotional 30% off 50% off website That the things I clicked on I have now purchased!!!! Membership some kind of entries all kind of stuff that added up to $60!!!!! Not $5.95 shipping!!!!!???? So not only did I have to call my bank I had to call the company to find out why there was two separate charges on my card and what I got charged for come to find out you don't just pay shipping you do pay for your bubbly belle balls!!! nowhere on there did I agree to some kind of membership which I'm not even sure is fully canceled cuz all I do is get a refund but at least I got my refund like 5 days later still haven't gotten the two balls I paid for... This is a joke!!!
Response from Bubbly BelleFeb 28, 2020
Hi Ashley, I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately. [email protected] Best, Karl


