Alondra Frias C.
My orden hasn’t arrived
My orden hasn’t arrived! The delivery services said the payment to them was not done!
Response from BTArtboxnailsSep 25, 2025
Thank you for your feedback, and please accept our sincere apologies for the delayed delivery. We have looked into the issue and found that due to a recent system upgrade at USPS, a number of orders placed between September 8th and September 18th, 2025, have experienced unexpected delays or tracking errors. We deeply regret the inconvenience this situation has caused. We have just sent you a separate email with a proposed solution. Please check your inbox for the details. We are committed to resolving this for you.



