BTArtboxnailsCreator of XCOATTIPS: The original pre-designed salon quality tips — over 10 Million sets sold across the globe！
BTArtboxnails (btartboxnails.com) has 1,754 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 55 reviews with 3 stars · Clear filters
Shari R.
Not bad ……….
Response from BTArtboxnailsOct 21, 2026
Hi, Shari Thank you for taking the time to share your feedback. We really appreciate it. 💖 Your support is the greatest driving force for our brand. We will stay humble, listen to every customer, and create even better products. Thank you so much for being our customer! If you have any other problems with the products, please feel free to contact us at [email protected]. We have always been here to serve you!
LBB
Nails pop off easily
Response from BTArtboxnailsOct 21, 2026
Hi, dear Thank you for taking the time to share your experience💖, we’re truly sorry to learn about the nails durability and retention issues you encountered. We’d love the opportunity to look into this further and help make things right. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details so our team can review your concerns and assist you with next steps. We appreciate your feedback and hope to better support you moving forward! 💖
Aisha C.
The nails are so pretty but glue is so bad it doesn’t hold nothing together
Response from BTArtboxnailsOct 15, 2026
Hi, Aisha Thank you for sharing your feedback. We are so glad to hear that you love the nails, and truly sorry that the glue didn't work well. An important point needs attention: the SOFTCOATTIPS can only be adhered with regular nail glue. We will contact you via email to provide you with further assistance. Please check your inbox regularly. We appreciate your patience and the chance to fix this for you! 💖
Megan J R.
I love the product but shipping and handling was an issue. I was told it was going to arrive on a Thursday, it didn’t arrive until the next week. It was saying it was out for delivery then it wouldn’t be. Not sure if this is a company issue or what.
Response from BTArtboxnailsOct 15, 2026
Hi, Megan Thank you for sharing your feedback. We are so glad to hear that you love our products, and truly sorry to hear what you have experienced during this time. We will forward this matter to the logistics team for further investigation. If you have any other questions, you may also reach out to us at [email protected] or start a chat on btartboxnails.com. Thank you again for bringing this to our attention. 💅
Anetria
Needs better glue
Response from BTArtboxnailsOct 15, 2026
Hi, Anetria Thank you for taking the time to share your experience💖, we’re truly sorry to learn about the nail durability and retention issues you encountered. We’d love the opportunity to look into this further and help make things right. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details so our team can review your concerns and assist you with next steps. We appreciate your feedback and hope to better support you moving forward! 💖
Charissa B.
The nails are perfect. The issues that I have are with the glue and the top coat. There was some issues with it until I read the instructions and saw what I need to do. The top coat after the first hand was completed it became stiff and I couldn't apply it neatly on the 2nd hand.
Response from BTArtboxnailsOct 10, 2026
Hi， Charissa Thank you for sharing your feedback. We’re truly sorry to hear what you have experienced in our Web. Please reach out to us at [email protected] or start a chat on btartboxnails.comwith your order details so our team can look into this right away and help make it right. We appreciate your patience and the chance to fix this for you! 💖
Ana C.
I struggled to get the nails to stick.
Response from BTArtboxnailsSep 20, 2026
Hi, Ana Thank you for sharing your feedback. We’re truly sorry to hear what you have experienced in our Web. Please reach out to us at [email protected] or start a chat on btartboxnails.comwith your order details so our team can look into this right away and help make it right. We appreciate your patience and the chance to fix this for you! 💖
Chelsea R.
I love how easy the application is but I don’t understand why I keep ordering XXS and they are still super long and I’m having to file them down which makes them catch on everything.
Response from BTArtboxnailsAug 21, 2026
Hi， Chelsea Thank you for your feedback! We’re glad you love how easy they are to apply. We’re sorry the XXS length wasn’t as short as you expected. We truly appreciate you sharing this and will pass your feedback along to our product team!