Joanne B.
Haven’t received ANY of my ordered items
Haven’t received ANY of my ordered items
Response from BTArtboxnailsOct 15, 2025
Hi, Joanne Thank you so much for bring this to our attention, and so sorry for the trouble you've experienced. Your package is sent from our China warehouse and usually takes 7-12 working days to reach your address; however, your shipping time happens to coincide with our public holiday(10/1-10/7), so there will be a slight delay of one or two days during flight arrangement and customs clearance export. We are sincere apologize for this. The latest logistic information showed that your parcel was delivered on Oct.11st, pls check again; If still no parcel , pls write back to get futher help follow this email [email protected].



