Yanet L.
Lack of shipment and packaging
The lack of BTartbox is ordering and shipping. I ordered at least 8 pieces and 1 is in different shipments, so I have 2 packages. I don’t know why it’s in different shipment if I ordered at the same time. Also 1st shipment come faster than 2nd one that I have to wait for weeks. It needs improvement to come all the shipment together Intead of 1 thing. If it’s a lot of ordering, yeah that’s understandable but if it’s like 7-8 pieces coming with 2 packages come on it’s not a lot.
Response from BTArtboxnailsDec 3, 2025
Hi, Yanet Thank you for taking the time to share your feedback. We’re truly sorry to hear about the delay with your order. 💖 We understand how frustrating it is to wait longer than expected, especially when you’re excited to try our products. Also very sorry I couldn't notify you,one item you have ordered no inventory in your local warehouse so that we need to shipped by separately from our ther warehouse. Thank you again for bringing this to our attention. 💅



