B-Stock SolutionsReviews of bstock.com

This review primarily addresses Amazon auctions. So far, I've made six major purchases through Amazon, and after my most recent experience, I believe I'm done. Their product condition grading system is awful. If you're buying used or "good condition" electronics, be very cautious—I honestly wouldn't recommend it, especially for larger items like TVs or home entertainment systems. Despite their claims that the products are in "good condition, with no repairs needed for resale," more than 50% of the units I’ve received have been complete losses. It seems like they don’t even properly check the items before selling them. While Bstock allows you to file dispute claims and promises protection for your money, every single time, the outcome has favored Bstock and Amazon. In the end, you’re left with broken or damaged units that need to be recycled, which only adds to your time and financial loss. I have ordered some "like new" condition pallets, and those have been okay, though Amazon tends to mix in about 25% good items and 75% low-quality, hard-to-resell overstock. At least the items are as described, though. I’ve also had positive experiences with other major retailers on Bstock and haven’t encountered any issues. For anyone just starting out or experiencing similar problems, I recommend exploring other retailers until Amazon improves its service. Every time I've filed a claim, they’ve just apologized and said they’re working on improvements—but nothing has changed, except for the losses to my bank account.

I will be happy to update my review if B-Stock resolves this issue promptly and ensures a smoother payment process in the future. It has been 17 days since I made the payment for Order #A2Z37086, and the payment status has still not been updated. Your website states that payment updates take 24 hours, but this is clearly false. If B-Stock cannot process payments themselves, they should at least ensure that sellers follow the payment processing timeline stated on the platform. Simply saying 'we are working on it' is not enough after 10+ days. What specific actions has B-Stock taken to hold the seller accountable? What is the deadline for resolution? If no immediate action is taken, I will be forced to escalate this matter legally and through my bank. During this time, I have repeatedly contacted your support via email and live chat, and most of the time, you don’t even bother to respond! And when you do, I receive the same copy-paste responses with no real progress. No one is taking responsibility, and no concrete action has been taken to resolve this issue. At this point, I demand a full refund, including the fee I was forced to pay to B-Stock for this auction, as I have received absolutely nothing in return. This was my first experience with B-Stock, and it has been nothing short of a disaster. This is the worst company I have ever dealt with. If my payment is not refunded immediately, I will have no choice but to escalate this matter legally and through my bank. Enough is enough! At this point, it is clear that B-Stock does not care about its customers. If this issue is not resolved immediately, I will not only escalate through my bank but also report this company for fraudulent business practices.

First purchase of a lot was canceled. I paid immediately and now the refund has to go thru multiple channels to be refunded (2 weeks or more of time). Customer service made this seem like an abnormality however it looks like an every day thing and possibly their business model. I’m waiting on my refund after completing step 2 of that process and not all that confident that it will go as it should. Until today there was a chance I’d give them another try although they have proven they don’t want me as a buyer. Good luck to anyone buying from them and remember there are other ways to and places to get merchandise.

Buyers beware!!!! I would give 0 stars if I could!! Received my 2 pallets today of women clothing and jewelry from Target. What they actually sent was a busted coffee table missing parts, 63 coats, a broken toddlers grocery cart, 6 painters outfits, and a duffel bag. Never ever again!!!

Theres is a person that wrote a review that's missing the second box and has only half of the couch. Oddly it's the same date that I had an amazon order and I'm missing part of couch and other boxes. I can't sell my stuff either. Can someone reach out to this person maybe I have her missing boxes.

I recently purchased a large order of NEW SCRATCH AND DENT APPLIANCES! When they arrived they were a mix of non working and new/used cockroach infested machines. Second time this happened. $10k for machines I had to dispose of half and then spend a ton of money getting rid of roaches in my shop! I disputed this load in Nov 2024 and have got absolutely nowhere! They keep giving me the run around saying Costco hasn't got back to them. I call BS! Their shipping is horribly priced and takes forever.

Misleading Listing and Poor Transparency I won a bid for lot #ESP15545 (Mixed Electronics, Clothes, Toys & More, 2,012 Pieces, New Condition, Est. Original Retail €50,099), but my experience has been extremely disappointing. 1. Misleading Information: The listing claimed all items were in "New Condition," but over 60% of the merchandise is not even listed on Amazon Europe or UK, making it unusable for resale. 2. Lack of Transparency: There was no clear breakdown of the pallet contents, and the actual items don’t align with the advertised description. 3. Unhelpful Communication: Despite asking for clarification before and after the purchase, the responses were vague, and important details were withheld. This experience feels like a complete rip-off. I haven't touched the merchandise yet and am seriously considering legal action due to the misrepresentation. I expected honesty and transparency, but this lot does not reflect what was advertised. I can’t recommend this platform unless they improve their pra

I have been trying to contact support via email for 2 weeks, no connection, they do not respond to messages. I hope they see this review and respond.