B-Stock SolutionsReviews of bstock.com

Total scam, and their system is corrupted

I have been purchasing B stock liquidation for years Costco is the worst hands down I won 2 auctions in 2 different states. The first was delivered with missing items and they only offer 20% refund even though I had not received what I had paid for. I did counted the items in the drivers presence and signed BOL noting what was missing. took pictures and submitted them. "These were big items so they could be counted easily" Second order came with a different carrier 1 whole pallet was missing. Never has this happened in all my buying ob b stock. It has to be coscto never again!!!!

This company does not help customers. They are unfair and don't do their proper due diligence of their suppliers.

For the second time they canceled my order, one of them coming from America which already with the transport almost heading to the supplier's address, I was left with all the harm, for them it was as if nothing had happened, until for each canceled order by the supplier they receive a 5%. I let it pass, they took a while to return my money, there being no apology whatsoever. Second time amazon decides to cancel my purchase and I see that this stock is in Hungary. This is a crime, if I won the bid, they cannot accept it and place the sale again. But as I've seen here in the comments and on other sites, it's a completely normal policy for this company. I've read complaints of threats by employees to customers for making complaints, mobile phones that were stolen and were offered for sale by this company, counterfeit product for sale, that is, a completely criminal conduct that we cannot as individuals in a society pass up in White. But let's get back to my situation. After canceling my order, they haven't returned my money to this day, it's been more than four months and the excuses are endless. Authentic theft, lack of respect, ethics and fraud are associated with this company that says we are not their customers, but negotiators, thinking that there is no legislation to combat them. But they are wrong! Yes, there is legislation for all these crimes that are being stopped and the data policy that we accept, has nothing to do with these events that are a crime in the eyes of the law. I want mine close to €3500 in my account. And as you can see, it's no use deleting the comments on social networks because we always have a way to publicize your highly disapproving conduct. Learn to work correctly if you don't want to go through these situations.

Worst experience,a rep name Sonja was the worst,she was not cooperative and website charginf $2000 for truckloads and paying $less than $500 to the freight companies,making profit on these truckloads,she was not very helpful

look elsewhere. 5+ year customer who has spent close to a million dollars with B-stock but no more. Accuracy of manifests a joke now. New claims process makes so B-stock can put the screws right to you and you cannot get any kind of refund. Again 5+ year customer but no more. today's load value-$23653....Missing over $9500...READ CLAIMS PROCESS CAREFULLY AS IT IS VIRTUALLY IMPOSSIBLE TO MEET THEIR B.S. CRITERIA

Do not buy from this company. They claim to have a worry free buyer protection program but they do not honor this. I had bid on a lot of purses that had a manifest that stated all new MK purses with tags and it had a manifest stating $3500 in goods. The purses I received were missing all of the tags and one was melted in a spot, another was supposed to be a $382 TH bag and it was a tiny leather wallet that was a knockoff. I filed a claim and they said that an insurance company would reach out to me within ten days. I never heard from that company and then Bstock said I had three days to respond to the insurance company and that my claim had been closed. My second lot was already won and on the way and it was supposed to be for grade a/b Costco vacuums which stated new returns in or out of box in working condition. The truck came with two pallets of completely disassembled vacuums thrown into fruit boxes. All of them were old, dirty and even had error codes noting “doesn’t suction” “sparks” “motor bad” etc. all 43 units were broken. I thought there had been a mistake because they do sell salvage lots and c/d grade lots. I asked for them to come pick them up and either offer a store credit to bid on another auction or a refund of the $2900 I paid including shipping. They told me I was out of luck because they don’t guarantee the condition of the items or accuracy of the description and they claimed the auction matches the description. I am not technical and am now stuck disposing of and paying to recycle 43 broken vacuums as none are resealable in this condition. They told me after the sale that these are the actual terms: For your reference I have included them here. The value of liquidated merchandise is not equal to its retail value or what you planned to sell it for. The value of liquidated merchandise is determined by its percentage of the total lot and the price you paid for that lot, excluding shipping fees. Wrong condition items do not necessary equate to a complete loss. I am now out $3000 on this and $900 on the purses

bait and switch! utter garbage! DO NOT BUY FROM THEM. CHINA ONE DOLLAR GENERIC TOOLS! iF i COLD PUT NEGATIVE STAR I WOULD!