BRXLReviews of brxl.com

Response from BRXLSep 18, 2026

We’re truly sorry for the inconvenience and frustration this has caused. We understand how disappointing it is when an item doesn’t meet your needs. For returns due to non-quality reasons, our policy does not include a free return label. We sent you a return QR code on September 14, but we haven’t received notice that the items have been returned yet. Could you please let us know if you received that email? Our support team has also reached out to you again to help with your case. We sincerely hope you’ll give us the opportunity to resolve this and improve your experience with BRXL.

Response from BRXLSep 15, 2026

We’re very sorry to hear that you haven’t received your order. Our customer care team has previously reached out to you regarding this issue, but unfortunately, we haven’t heard back from you yet. Please feel free to contact our customer care team directly at [email protected] so we can look into your order and help get this resolved for you. We’d really appreciate the opportunity to make this right. Thank you, and we look forward to hearing from you.

Response from BRXLSep 2, 2026

We’re really sorry this happened, especially when you were excited to wear your tights to the gym. We totally understand how frustrating that must have been. We’d love to make this right. Please send us your order number and reach out to our Customer Care team at [email protected] so we can look into what happened and help get this resolved for you. We appreciate you letting us know, and please don’t worry — we’ll do our best to take care of this for you.