Courtney C.
I got a pair of leggings that had a…
I got a pair of leggings that had a tiny rip in them contacted customer support and within a day had a new pair headed my way! Besides the tiny rip they were really nice leggings :)

BRXL is an urban activewear brand redefining everyday movement. Designed for men and women, our pieces move effortlessly from studio to the street — blending performance, comfort, and attitude for life in motion.
BRXL (brxl.com) has 98 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Courtney C.
I got a pair of leggings that had a tiny rip in them contacted customer support and within a day had a new pair headed my way! Besides the tiny rip they were really nice leggings :)
vanessa B.
Quick shipping and the compression in the leggings feels great. Leggings are squat proof
Uta P.
I bought a few bras from BRXL and the quality is top notch. Unfortunately I didn’t get the sizing right on my first order, but the support team was amazing helping me to get an exchange without any hassles. Will definitely buy from here again!
Takiya H.
Unfortunately the black pair tore. I have two other pairs in the same size that fits just find
Response from BRXLSep 30, 2026
We’re so sorry to hear that the black pair tore, especially since your other two pairs in the same size fit well. Please contact our after-sales support team at [email protected] and provide your order number and a photo of the damaged item. We’ll be happy to look into this for you and make sure we find a solution.
Darlene V.
my order arrived earlier than expected, my exchange was easy and also quick. The customer support was also prompt and professional. I will definitly be ordering again.
Veronica
Ok I had to do a exchange because the leggings I had ordered in a X-SMALL the first time were way to small. So had to EMAIL the company to do a exchange for a bigger SIZE plus I had to let them know my waist & hip size so I made sure I got the right size. So I went with a size MEDIUM & had to wait for them to get back to me because It takes a lot of time in-between for them to get back to you. I also had to reach out to them to get this exchange going since they said it was approved but I hadn't heard from them when my stuff would be going out. Finally they EMAILED me saying my exchange was done & my leggings in MEDIUM where on their way on September 23, 2026 & I had received the leggings on September 26, 2026 thru the delivery service company they use. I opened the both leggings and tried them on and saw that they were defective. The dye coloring was bad I had some dark lines on them in places & I'm thinking to my self I paid a lot for these and they look like this. Really disappointed 😞. This is why I don't plan on ordering clothes on line ever again, because of things like this. You can't get anyone on a phone, you have to go thru EMAIL & wait for someone to eventually get back to you & then wait days for them to approve a EXCHANGE OR RETURN. ITS A HEADACHE, plus you don't even know what your going to get cause they send you these defective clothes. Save your money & if you going to buy clothes of any kind go to the STORES IN PERSON TO BUY THEM CAUSE THIS WAY YOU CAN TRY THEM ON AND SEE WHAT YOUR ACTUALLY GETTING & THE CONDITION OF THE CLOTHES. I WILL NEVER BUY ANOTHER PIECE OF CLOTHING ONLINE FROM THIS COMPANY BECAUSE OF THE HASSLE I HAVE TO GO THROUGH TO EXCHANGE THEM & THEY SEND YOU CLOTHES THATS MESSED UP. THAT IN MY BOOK IS BAD CUSTOMER SERVICE. DON'T WAIST YOUR MONEY ON THESE LEGGINGS.
Response from BRXLSep 28, 2026
We’re truly sorry for the inconvenience and frustration you experienced with your exchange and the condition of the leggings you received. This is not the experience we want our customers to have. Our customer support team is currently looking into your case and will do our best to help resolve this issue as quickly as possible. Please rest assured that we will work with you to find a suitable solution. We sincerely appreciate you bringing this to our attention. We will also continue strengthening our quality checks and improving our processes to help prevent similar issues from happening again. We hope you’ll give us the opportunity to make this right. Thank you for your patience and understanding.
Jeana D.
I purchased 1 pair of leggings and 1 pair of biker shorts and they are phenomenal! They definitely lift the booty, and they do not roll down! I will certainly buy more items from this store in the future!
Lauren L.
I really wanted to love these leggings because I’ve ordered about five pairs from this brand in the past, and they were AMAZING. The stretch was great, they were comfortable, and I had absolutely no complaints. Unfortunately, my most recent order was completely different. The leggings are noticeably thicker and have significantly less stretch. I compared the fabric content to my previous orders, and the spandex percentage has dropped from around 10–15% to about 5%. That may not sound like a huge difference, but it makes a BIG difference in the way the leggings fit, stretch, and feel. It honestly seems like the brand may have changed vendors or manufacturers, and unfortunately, the quality has gone downhill. I ended up returning everything from my most recent order. I will say that customer service was accommodating once I was able to show that the fabric composition and quality had changed. They provided me with a free return shipping label, which I appreciated. It’s just unfortunate because I genuinely loved this brand and was planning to continue purchasing from them. But if they continue using the new vendor and the leggings remain this thick with significantly less stretch, I don’t see myself purchasing them again. I hope they reconsider because the quality of the original leggings was SO much better.
Response from BRXLSep 28, 2026
We’re truly sorry to hear that your recent order did not meet the quality and comfort standards you previously experienced with our leggings. We completely understand how disappointing it must feel, especially as a returning customer who has loved our products in the past. Thank you for taking the time to share your detailed feedback regarding the fabric feel, stretch, and overall experience. We will make sure your comments are shared with our product and quality teams for further review as we continue working to improve our products. We also appreciate your kind words about our customer service team and are glad we were able to assist you with the return process. Thank you again for your support and for giving us the opportunity to hear your concerns. We truly value your feedback and hope to have the chance to provide you with a better experience in the future.