Lauren L.
Not the same quality as before!!!!
I really wanted to love these leggings because I’ve ordered about five pairs from this brand in the past, and they were AMAZING. The stretch was great, they were comfortable, and I had absolutely no complaints. Unfortunately, my most recent order was completely different. The leggings are noticeably thicker and have significantly less stretch. I compared the fabric content to my previous orders, and the spandex percentage has dropped from around 10–15% to about 5%. That may not sound like a huge difference, but it makes a BIG difference in the way the leggings fit, stretch, and feel. It honestly seems like the brand may have changed vendors or manufacturers, and unfortunately, the quality has gone downhill. I ended up returning everything from my most recent order. I will say that customer service was accommodating once I was able to show that the fabric composition and quality had changed. They provided me with a free return shipping label, which I appreciated. It’s just unfortunate because I genuinely loved this brand and was planning to continue purchasing from them. But if they continue using the new vendor and the leggings remain this thick with significantly less stretch, I don’t see myself purchasing them again. I hope they reconsider because the quality of the original leggings was SO much better.
Response from BRXLSep 28, 2026
We’re truly sorry to hear that your recent order did not meet the quality and comfort standards you previously experienced with our leggings. We completely understand how disappointing it must feel, especially as a returning customer who has loved our products in the past. Thank you for taking the time to share your detailed feedback regarding the fabric feel, stretch, and overall experience. We will make sure your comments are shared with our product and quality teams for further review as we continue working to improve our products. We also appreciate your kind words about our customer service team and are glad we were able to assist you with the return process. Thank you again for your support and for giving us the opportunity to hear your concerns. We truly value your feedback and hope to have the chance to provide you with a better experience in the future.



