BrusheeReviews of brushee.com

Response from BrusheeSep 15, 2023

Hello Gia, I'm truly sorry to hear that you haven't received your order. Your satisfaction is of the utmost importance to us, and I want to assure you that we take this matter seriously. A dedicated team member will be reaching out to you shortly to address your concerns and make things right. We appreciate your patience and understanding as we work to rectify this situation. If you have any further questions or concerns in the meantime, please do not hesitate to contact us directly. Your feedback is invaluable in helping us improve our service. Best regards, John Sanders Director of Customer Support Brushee

Response from BrusheeAug 15, 2023

Hi Jeannie, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you love our product and find it easy to use, effective, and delicious. Your satisfaction is our top priority, and we're glad that we've met your expectations in these aspects. We appreciate your suggestion about the toothpick length. Your input is invaluable to us as we're constantly looking for ways to improve and enhance our products. We'll definitely take your feedback into consideration as we continue to refine our offerings. It's wonderful to know that you're eager to share our product with others. We hope that they'll enjoy it just as much as you do. If you ever have more thoughts or suggestions, please feel free to reach out. We're here to ensure you have the best experience possible with our products. Thanks again for your thoughtful review! Best regards, John Sanders Director of Customer Support Brushee

Response from BrusheeAug 15, 2023

Hi Randee, Thank you for sharing your feedback with us! We're delighted to hear that our team was able to provide fast shipping upon your request. We understand the importance of timely delivery and we're committed to ensuring a seamless and efficient experience for our customers. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards, John Sanders Director of Customer Support Brushee

Response from BrusheeJul 25, 2023

Hi Connie, Thank you for sharing your feedback with us. We're sorry to hear that you experienced difficulty with the amount of toothpaste on our brush. Your feedback is important to us, and we will take it into consideration as we continuously work to improve our products and cater to our customers' needs. If you have any further feedback or if there's anything else we can do to assist you, please don't hesitate to reach out to our customer support team. We value your satisfaction and hope to have the opportunity to serve you better in the future. Thank you for trying our product, and we appreciate your support. Best regards, John Sanders Director of Customer Support Brushee

Response from BrusheeJul 23, 2023

Hi Nana, Thank you for sharing your wonderful review with us. We're thrilled to hear that you had a positive experience with our careful packaging and timely delivery. We're delighted to know that our Brushee toothbrushes have become a great product for your whole family, especially on the go. Your recommendation means a lot to us, and we're honored to be a part of your family's dental care routine. It's fantastic to hear that you have Brushees in your gloveboxes and even Nana's pocketbook! We're glad our product is making life easier and more convenient for your family members. If there's anything else we can do to further assist you or if you have any additional feedback, please don't hesitate to let us know. We value your support and look forward to serving you and your family again in the future. Thank you for choosing Brushee. Best regards, John Sanders Director of Customer Support Brushee

Response from BrusheeJul 22, 2023

Hi Pamela, Thank you for sharing your honest feedback with us about our product. We're sorry to hear that your initial experience with our floss was disappointing and did not meet your expectations. We understand the frustration you experienced when the floss broke while trying to floss between your teeth. We apologize for any inconvenience this has caused you. Our goal is to provide reliable and effective products, and we're disappointed that it fell short in this instance. We want to assure you that your satisfaction is important to us, and we would like to make things right. Please reach out to our customer support team, and we will do our best to address your concerns and find a solution. Im not sure if you knew but we have a 100% Satisfaction Guarantee. Best regards, John Sanders Director of Customer Support Brushee

Response from BrusheeJul 22, 2023

Hi Sandra, Thank you for sharing your positive review with us. We're delighted to hear that you had a great experience with our service, including being informed about the status of your order and receiving it on time. At Brushee, we understand the importance of keeping our customers informed throughout the process, and we're thrilled that our efforts to provide timely updates have been appreciated. It's fantastic to hear that you're considering our product for your son's trip and have given him a handful to take along. We hope our product continues to serve him well during his travels. If there's anything else we can do to further assist you or if you have any additional feedback, please don't hesitate to let us know. We value your support and look forward to serving you again in the future. Thank you for choosing our product. Best regards, John Sanders Director of Customer Support Brushee