DENNY P.
Mom (age 91) Loves It
Comfortable seat and very quiet operation. The ride is smooth, but slow for safety (17 steps require 53 seconds). No rattles or bumps. The rail encroachment in your stairwell (40" wide in my home) is about six inches. No problem for climbers carrying heavy objects because the seat and foot stool fold up vertically. My only minor complaint is that the remote control (two included) is infrared rather than UHF. You must point it directly at the chair and continuously hold the remote key to move the chair up or down without a rider. The $3600 installed price seems a little steep but it's better than the alternative, a nasty fall. However, the unit appears well-built to last a lifetime. The battery auto charges. Expected life for the battery? About three years to be safe. A minor expense to insure the chair functions when you need it every day. The owner can easily change out the battery. No need to pay for a service call. I would recommend this product.