Bru MateReviews of brumate.com

I've ordered several products since being introduced to a friends trio on a camping trip. I love the quality and huge selection of colors. I bought several as Christmas gifts. One was received damaged and customer service sent one out immediately to replace it. I cannot wait for the cooler to be released this summer. I'm a forever customer!

I have not had any shipping issues , with any of my orders , other than sometimes paying duty, I live in Canada, always a great experience, love my brumates, Thanks Dylan, and company.

One of THE best companies I've come across, with the best product! Of course we all have issues, but the customer service is top notch and they do all they can the FIRST time you fix whatever your issue might be. Top notch!!!

I had a big order over the holidays and had absolutely no issues with shipping. As always they came and weren't damaged. I love my brumates

I love all my brus!! I ordered a set for my mom for Christmas. When it came it was missing a piece. I contacted customer service, Colin responded within a few hours credited me points and within a week the missing piece had arrived! He was polite and fast!! I placed a second order when the juggernaut lids became available, 1 was the wrong color lid but the guys don’t care so it wasn’t a big deal. I got the purple one I wanted that’s all that matters! Pitney Bowes was terrible thanks for firing them!!

I love my Brumates and so does my family. I had two orders go missing and they were for my gift exchange w my friends. I emailed customer service and after a few emails everything was figured out and my orders were resent. I just masked up and went to the one store in our area and adjusted my gifts to their stock. We were purple and in my state and not supposed to be out but hey I needed gifts. My orders came and I couldn’t be happier that I have even more now. It was a particular shipping company I believe and that has been handled. I am so happy that I buy my family and friends this wonderful product. I have yet to be disappointed. It’s my mission to convert everyone to Brumates!

These are the best beverage containers! Cold stays cold for hours and hot stays hot for hours! Ordered twice got them within 10 days even during the crazy month of December!

AMAZING PRODUCT & AMAZING CUSTOMER SERVICE!!! Best customer service I have ever experienced. They address any issue immediately. Brumates keep any drink cold/warm for hours. My friend left his bottled beer in the other room for 2 hours and still ice cold. He was already impressed with his retirement gift, but amazed at that point. Brumates are my go-to gifts for everyone, cuz everyone drinks something, even if not alcohol. You will never want any other drink ware after using a Brumate!