Bru MateReviews of brumate.com

Awesome products!! I've been purchasing BruMate for several years for both personal use as well as for gifts. The few times I reached out to Customer Service, the response was quick, polite, and go above and beyond to make sure everything is perfect. With all the postal delay I've been lucky shipping hasn't been an issue with any of my BruMate orders. Dylan, be proud of the company you built and your team!!

My Brumate slim can holders are the best!! I have gifted a few because I think everyone needs to know how awesome they are!!

Amazing products, outstanding customer service!

Best products out there! Any issues or questions were promptly fixed and/or answered by customer service. I've been a customer for a little over a year now and needless to say my collection keeps growing!!! Lol! Customer for LIFE!!

I was a first time customer. Ordered two slims. It had been over a week and tracking never updated. I did have the route insurance so i contacted customer service. They were so very helpful and took care of the issue immediately and replaced them for me. The service i was given was great. Everything was done in a timely manner. No complaints this way!

Bottom line: try them out, the products and team are great. The shipping issues of the 2020 holiday season were unable to be predicted and are unlikely to occur again. Brumate worked hard to make things right for those affected by delayed shipping These are fantastic products. They are gorgeous, durable, and keep your drinks cold for hours, even on hot, sunny days. Were there shipping problems over the holidays with the pandemic- yes. These were the result of a shipping company that was used to help manage the increased volume of orders; a company that brumate will no longer be using because of the poor service delivery. Their customer service is fantastic. They will quickly address concerns and make them right- again, this took a little longer over the holidays thanks to the amount of orders affected by the shipping issues. Once I was able to reach their customer service team (through messenger instead of email), they were professional and polite. A replacement order was expedited, at no cost to me, and it arrived in time for the holidays. The people that received them are now also fans of the product too!

Top notch customer service, a company owner who actually listens to and cares about his customers, AND the highest quality products on the market. What more can you ask for?! I have placed 8-9 orders over the past year and will continue for years to come!

Bru Mate continues to deliver the best! I don’t typically write reviews, but I am so happy with not only the product but how the Bru Mate company stepped in to assist their customers during the holiday delivery crunch. When faced with shipping delays that were not Bru Mate’s fault, the Cru at Bru personally stepped in and tirelessly did what they could to expedite the orders and transfer to help customers get their top-notch products in time for their holiday needs. The products are unbeatable - and so is the customer service! Highly recommend!