Corliss
The lid does not fit
The lid does not fit . The mouth part you drink from does not fit in the right spot…. Just received it and if I don’t get satisfaction I will be returning it…Please reply
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Bru Mate (brumate.com) has 812 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Corliss
The lid does not fit . The mouth part you drink from does not fit in the right spot…. Just received it and if I don’t get satisfaction I will be returning it…Please reply
chiquita
Paint peeling off despite following customer care. Explained we purchased three and only one was deemed faulty. Gave us a $20 credit to buy another one. Ummmmm, no, I'll waive my $20 and leave you an honest review to warn others. Much cheaper ones out on the market which do exactly the same thing, don't peel and so what, not branded. Don't buy from these thieves.
Chandler B.
Pretty upset now, ordered my cooler on "sale" as a "new product" payed $50 instead of the 400, it's was advertised as only being available to the first 200 customers. Well I jumped, it's been 2 weeks now, and no email, no call, no tracking #, but I did something right, because the company did make a nice withdrawal of $50 from my bank. We will see if we ever get a cooler....so annoyed.
Chris
Got a brumate cup approximately 3 months ago. The cup was washed according to the recommendations and the cup is peeling it’s paint. Apparently this is not covered and is the consumers issue. Poor quality and poor customer service. Will never buy or recommend
Sara F.
Ordered a few weeks ago, and paid for the extra parcel protection. Package is officially lost, says delivery was attempted by laser ship at 9pm when no delivery was ever attempted. Lasership is known to steal packages so I was glad I paid for the extra protection. But even with paying for the protection the company refuses to do anything. So now I’m out my money and cup. Buyer beware!
Ashley-Lawndale,NC
I ordered a Hopsulator slim! It has been 12 days and i still have not received it! Yet they are saying it’s not their fault! It’s basically mine because I didn’t purchase parcel protection! Like wth! Why spend more money! This was suppose to be a Father’s Day gift! And we’re going on 12 days of no product yet!!!
Marquis S.
Sh!t is ass, website is slow af. The bottle is even worse and I ain’t even get it yet.
Nicole
I bought the wine cooler and the XL Toddy. The wine cooler is nice BUT the XL TODDY is terrible!!! I would fill it and then after I finished drinking my tea/coffee... I could not open it it always would be stuck. I tried everything! It was a big disappointment! I spent almost $100 for both items and when contacting support they told me to just stick it in the freezer which did not work!! terrible product and customer service. If you are to buy something stick with YETI.