Brownmed, Inc.Reviews of brownmed.com

Response from Brownmed, Inc.Feb 11, 2026

Hi James, We’re very sorry for the delay and understand how frustrating this is. We did experience a system issue with our order processing that affected some shipments, and we sincerely apologize for the inconvenience. Our customer care team will be reaching out to you directly to provide an update and make this right. Thank you for your patience, and we appreciate you bringing this to our attention.

Response from Brownmed, Inc.Feb 11, 2026

Hi Sandra, We’re truly sorry for this experience and completely understand your frustration. Unfortunately, we did experience a system issue with our order processing that impacted a small number of orders, and we sincerely apologize for the delay and lack of communication this caused. Our customer care team will be reaching out to you directly to make this right as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience while we resolve this.

Response from Brownmed, Inc.Feb 11, 2026

Hello, Thank you so much for the great review! We’re glad Breanna was able to step in and make things right. She’ll be happy to hear your kind words. We truly appreciate your support and look forward to helping you again in the future!

Response from Brownmed, Inc.Feb 11, 2026

Hi Charles, This truly means a lot to us, thank you for sharing! We’re so happy Jean could help you find the right Smart Gloves and make fixing the order easy. Customer care is very important to us, and it’s wonderful to hear that her support made a difference. We appreciate you and are grateful for your kind words!

Response from Brownmed, Inc.Feb 11, 2026

Hi Albert, That’s great to hear! We’re so glad the fit was perfect and everything arrived right on time. Thanks so much for sharing and for choosing us!

Response from Brownmed, Inc.Feb 11, 2026

Hi Mahummad, We love to hear that! Thanks for the feedback, we’re glad your order reached you so quickly and appreciate you choosing Brownmed!

Response from Brownmed, Inc.Feb 11, 2026

Hi Ross, Thank you for letting us know. We’re sorry to hear the product felt itchy for you. If you’d like, our customer care team would be happy to help you find a solution or an alternative that might be more comfortable.

Response from Brownmed, Inc.Feb 11, 2026

Hi Shawn, Thanks so much for sharing! We appreciate you choosing the Intellinetix Heated Hub and hope it’s working well for you!