BroderftReviews of broderft.com

If I could rate a 0 star I would! The whole experience of purchasing my husband a memorable gift was an awful one. The design that I sent DID NOT match what I receive AT ALL; false advertising on their part. The quality is extremely cheap and the colour does not match what is shown online. I asked for a full refund and to send a pre-paid label and the person kept resending the same message about how the factory completed it correctly. I even showed picture proof and it was ignored. I honestly believe that this website is a scam and will report it. I would highly advise that you save yourself the trouble and headache and do not purchase from them. If you look at my review record, they are all positive. This is the first review that I need to warn potential customers as I was completely dissatisfied and was not given any refund whatsoever even though I showed proof that it was incorrect.

I ordered a garden ornament which I no longer needed and requested a refund. They responded and refunded me within 4 days of purchase. I am really impressed, thank you so much, I will be ordering from you in the future

Ordered a custom visor clip and received a rear view mirror hanger with the picture on it, picture was terribly blurring. Emailed them about receiving the wrong item and they told me I was wrong and what I got was correct. Even with emailing them with proof they refuse to help

This is a scam, they sent me the completely wrong item. When I reached out they said don’t worry, I got the correct item. Beware and don’t buy!

This company is a total joke! DO NOT PURCHASE anything from these guys! I purchased a specific hoodie from them, and they sent me something completely different. When I sent them an email letting them know they sent me a different item, they sent me an email apologizing profusely and they said they would take care of the issue. Keep in mind that I paid extra for a no hassle return policy just in case something went wrong. They sent me an email asking if I would accept a 10% discount. Obviously no because it's still not what I ordered. Then they sent me an email that said they will send me the correct hoodie if I pay an extra $16.99 for shipping. Wait what?? this wasn't my mistake it was Broderft, how are you going to make the customer pay for your mistake?? Then they finally got back to me and said they will ship me the correct item and they would be monitoring the process. oh, and to have a good life! lol well here we go several days later... no tracking number and now they are ignoring my emails. DONT BUY STUFF SHIPPED FROM CHINA!!!

If I could give this no stars I would. Despite buying faster shipping, the item arrived too last. It arrived and when opened had a piece of adhesive still stuck to the front. It is UNABLE to be removed and ruined the shirt as it is right on the front. I contacted them with pictures and they told me to "wash" it and would not refund me. The item is unwearable and they cannot be washed. The adhesive cannot be removed. Worst customer service experience I have had

Do NOT buy from this store! Product does NOT look like the pictures on the site. The mirror is cheap & flimsy…such bad quality I probably could have made it better myself & not spent as much money. Words on the mirror are misspelled and the text is off-center. AVOID! AVOID! AVOID!!!

Custom College Team Reversible Mockneck was exactly as it was described.