NY State Licensed Pet Dealer, TICA Registered Breeder since 2013, BBB A+ Rated Company specializing in Purebred Ragdoll Cats and Kittens and the sale of organic pet food. Boarding, Grooming, and Behavioral training services also available.
Broadway Ragdolls Cattery LLC (broadwayrags.com) has 26 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
Broadway Ragdolls Cattery, broadwayrags.com
Website
broadwayrags.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 88% of reviews.
Latest
Most recent review: October 2026.
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My girlfriend and I got Chewbacca a few months ago from Claire and she is just amazing. We are obsessed with her. She is the sweetest, most affectionate cat. Claire was really amazing with all of our follow up questions as new parents! Very attentive. Highly recommend!
Response from Broadway Ragdolls Cattery LLCOct 4, 2026
Thanks for the kind words. Chewy was such a pleasure to raise in our "Star Paws" Litter of nine babies. So happy to have you a part of our Broadway Ragdoll family!
JA
John and S.
The Broadway Ragdolls Experience
My wife and I really took our time and researched thoroughly before we decided to purchase our ragdoll kitten. When we discovered Claire at Broadway Ragdolls, we knew we had found the right cattery. From the very beginning, Claire was detailed, thorough, and completely professional. Our blue cream lynx mitted tortie is extraordinary! She is the sweetest, cutest, healthiest cat we have ever seen, and she travels with us everywhere! In fact, on rare occasions when we can’t take Winnie along, Mama Claire provides personalized, attentive boarding. We could not be happier with the service and treatment we have experienced with Claire and Broadway Ragdolls, and we highly recommend this cattery if you are looking for a perfect angel.
Response from Broadway Ragdolls Cattery LLCOct 2, 2026
We appreciate you and your wife so much to be a part of our Broadway Ragdoll family and entrusting us with your baby's care. It means so much to us to be able to stay in touch with our owners and watch our babies grow into amazing cats. Winnie is wonderful to care for.
ES
Emily S.
Kittens with personality
I just got my little girl from Claire Michaels at Broadway Ragdolls and I had a great experience. My little kitty came home with an excellent personality, and a great set of lungs. When we first got her she got lost from time to time in our place and she would let you know when she assistants from her people. My favorite part is when she climbs on my lap and take a nap while I play video games, she loves to cuddle. Overall I had a pleasant experience throughout the whole process.
Response from Broadway Ragdolls Cattery LLCOct 2, 2026
Emily - Thank you so much for your lovely comments. It was our pleasure to serve you and your family in finding the "purrrfect" addition to your family.
JE
Jennifer
Cautionary Experience with Broadway…
Cautionary Experience with Broadway Ragdolls (Claire Michaels)
Sharing my direct experience to inform prospective buyers regarding Broadway Ragdolls' alleged health guarantee and customer service:
Arrived Sick: My kitten was delivered at an underweight 2 lbs, severely lethargic, and suffering from acute diarrhea.
Diagnosed with Giardia: Immediate veterinary workups confirmed an active Giardia parasite infection, despite claims that kittens receive full fecal testing and medical clearance prior to release.
Ignored & Blocked: For over 3 months, Claire Michaels refused to reimburse the extensive veterinary bills and prescription diets required to clear the parasite and stabilize his digestive system.
Communication Cut Off: After requesting reimbursement for documented medical costs, the breeder ceased all response and blocked me on social media.
Buyer Advice: Request independent lab results directly from a licensed veterinarian and explicit written terms regarding medical cost coverage before purchasing or taking delivery.
***RESPONSE to Broadway Ragdolls Cattery LLC:
I am posting this reply to using documented facts:
3 Months of Unresolved Documentation: This issue has been ongoing for over 3 months. Claire has received all of my kitten's complete veterinary records, diagnostic tests, progress notes, and itemized bills via text, email, and Facebook Messenger.
Immediate Medical Care & NYS Law: I took my kitten to a licensed veterinarian within 48 hours of pick-up due to severe symptoms—despite Claire repeatedly emphasizing that I should not take him to a vet for the first 14 days. New York State Pet Lemon Law (NYS GBL § 753) exists specifically to protect buyers from pre-existing conditions and parasites. Private cattery terms cannot override state consumer protection laws.
Unfulfilled 2-Year Health Guarantee: The cattery advertises a 2-year health guarantee, yet when presented with immediate, documented medical proof of an active Giardia infection present at pick-up, reimbursement for necessary veterinary treatments was ignored, and I was subsequently blocked.
Lack of Veterinary Clearance: When I personally contacted the cattery’s listed veterinarian, they could not confirm that the kitten had received medical clearance or full parasite testing prior to release. Additionally, my kitten was neutered at just 3 months old while weighing a severely underweight 2 lbs and actively sick.
Focus on Recovery: I have done everything in my power—following strict veterinary protocols and treatments—to help my kitten heal and get healthy. I am not requesting a full refund for the cat; I am seeking reimbursement for the veterinary expenses incurred to treat the illness he arrived with.
I have preserved all emails, veterinary records, and communication records, and I will be pursuing this matter further through official state channels. Prospective buyers deserve complete transparency regarding post-sale accountability.
Response from Broadway Ragdolls Cattery LLCSep 8, 2026
This customer did not comply with transitional protocols and did not communicate with me like all my clients do immediately after take home to ensure that they have a wonderful experience. I was not able to confirm if the food, supplements, and take home care plan was followed. I tried many times to have a phone conversation, left text messages, multiple requests to speak with her vet and she refused. All of our kittens are vet certified immediately prior to take home. We would never sell a sick kitten. To date the client has not allowed me to confirm her expenses with her vet nor assist her in any way with the care of her kitten and still refuses to communicate with me except to continually ask for the full price of her kitten back while keeping possession of the kitty. All my clients know that I will do everything possible to support them and their babies before, during, and after purchase.
JI
Joy I.
Broadway Ragdolls Cattery was a magical experience!
Broadway Ragdolls Cattery was a magical experience. The owner, Claire Michaels, was professional, kind, helpful, friendly, knowledgeable, generous and amazing. My husband and I adopted a six mouth old Red Mink Lynx Ragdoll kitten from Claire Michaels and we couldn't be happier. I highly recommend Broadway Ragdolls Cattery. You will not be disappointed.
MR
Moriah R.
I am about to get my fourth cat from…
I am about to get my fourth cat from this business. THE SWEETEST, loving, personal, amazing cats. They are my babies. Also, I have never even had to take any of my cats to the vet even once. Absolute perfect health. Ginger (a retired mom) is 12, Monroe is 6, Lucas is 3, and am in the process of adopting my fourth (to be named “ Chewbacca”/ “chewy” for short hehe. I thank God every day for my precious babies. Don’t think twice. The most loving amazing pets you could ever have
GF
Gregory F.
Great Experience
We had a great experience adopting our new kitten from Claire. Our new kitty is the perfect addition to our home.
Response from Broadway Ragdolls Cattery LLCFeb 22, 2026
We are so happy to have found you as well. Bernadette looks so happy in her new home with her new brother! Thank you for your review!
KL
Kate L.
I am very impressed with Broadway ragdolls
I am very impressed with Broadway ragdolls. The woman who runs it is so caring about her cats and who she gives the kittens to. I got my Pierre in December and he's got the greatest personality and she checks on him.
Response from Broadway Ragdolls Cattery LLCFeb 20, 2026
Kate, thank you so much for your lovely review. We miss your handsome Pierre and glad that he found a wonderful kitty momma like you!