Broadway Bus Lines LLCReviews of broadwaybuslines.com

Response from Broadway Bus Lines LLCJun 8, 2026

Thank you so much for the wonderful review Jessica! We’re honored to have been part of your son’s wedding day and are thrilled everything went smoothly from start to finish. We truly appreciate your trust in Broadway Bus and wish your family all the best. – Mandy

Response from Broadway Bus Lines LLCJun 8, 2026

Thanks Melissa!

Response from Broadway Bus Lines LLCJun 4, 2026

Thank you so much for your wonderful review Megan! We're delighted to hear that Joe made your trip such a memorable experience. Providing punctual, friendly, and helpful service is exactly what we strive for, and we're glad Joe's recommendations and professionalism helped make your journey enjoyable and stress-free. As a thank-you, please enjoy $100 off your next booking with coupon code Broadway100. Thank you for choosing Broadway Bus Lines!

Response from Broadway Bus Lines LLCJun 2, 2026

Thanks Mikhail - Professionalism, punctuality, and exceptional customer service are what we strive for, and we're delighted that Andrew helped make your trip a success. Your kind words and recommendation mean a lot to us. As a token of our appreciation, we’d love to offer you a $100 discount on your next booking with coupon code Broadway100. Thank you again for choosing Broadway Bus Lines. We look forward to serving you and your friends on future trips!

Response from Broadway Bus Lines LLCMay 29, 2026

Thank you so much for the kind words Giulia! It was great serving your group on the trip to Bridgeport, CT, and we’re glad to hear you had a great experience with our team and customer service. We truly appreciate your support and would be happy to assist you again in the future. Feel free to use coupon code BROADWAY100 for your next booking. Thank you for choosing Broadway Bus!

Response from Broadway Bus Lines LLCMay 29, 2026

Thank Caren - It was an honour working with your group. Feel free to use coupon code BROADWAY100 for your next booking. Thank you for choosing Broadway Bus!

Response from Broadway Bus Lines LLCMay 19, 2026

Hey Nora, We sincerely apologize for the delay and lack of communication on such an important day. At the moment, it appears our dispatch team was not properly informed about the situation, and we are currently reviewing this internally with our operations team to understand what happened and prevent this from happening again. As a gesture of goodwill, we would like to offer you a $100 credit toward a future booking. Again, we truly apologize for the experience.

Response from Broadway Bus Lines LLCMay 29, 2026

Thank you for your feedback. We’re glad to hear that your driver was friendly and efficient and that the trip itself went smoothly. We do want to clarify that the preview photos shared are for reference purposes only, as vehicle assignments are finalized based on day-of availability and operations. That said, all of our vans are maintained to similar standards and include the standard amenities expected for the service booked. We truly appreciate your understanding and, as a gesture of goodwill, we’d like to offer you a $200 coupon toward your next booking. We have emailed the coupon code to you directly and would be happy to assist you again in the future.