Broadway Auto TransportReviews of broadwayautotransport.com

Joe Jones was great to work with, and very helpful

Chris has been a fantastic help, always stepping in to support our dispatchers and find the best loads. Working with Absolute Auto Transport and Towing, I've seen firsthand just how professional he is at Broadway Auto Transport!

I ha negative on Broadway auto transport which I cancelled after Mark talked to me and we were able to work out the problem..Price greed on as per contact and refund being returned

Scheduled an open carrier for a car weeks in advance of pick up date only to have a "middle man" call me the day after pick up and say it was triple the cost originally quoted. I text with the middle man constantly asking for a time for pick up and he assured me all was good and would let me know. For resolution he told me to email support people which I did. Never heard back. Total scam.

We have dealt with this company twice. Trying to give them a chance to redeem themselves. However, we had the same experience each time. We were quoted 1 price, signed a contract for that price to later, right before pick-up, the price had increased by a couple of hundred dollars. Why quote a price and have the customer sign a contract for said quote then change the price after taking a deposit. The second time I even asked if the price would change and was told no. On top of all that the representatives we dealt with, Bruce and Mike Brandon, were very rude. As of July 8, 2024, I have been working with the, Senior manager, Phil to resolve my issues. He has stated there will be weekly and monthly repost and meetings to help with the customer service issue and they are working on their quoting system.

They said I will get my car in two days I for sure they kept their promise. Great customer service from the desk and even the driver. I recommend 100 percent someone to use them

David was great 😊 He communicated daily w me on where my car was and updated me w ETA when it was in Ca! Shipped from Tampa Florida to Ca

David was a great representative. I received my car the next day (over a 400 mile trip) in perfect condition. I even called David at the last minute and within 24 hours he had my car picked up. I will use them again. Luis and David both were helpful. Thank you!