Broadway Auto TransportReviews of broadwayautotransport.com

Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I was told they couldn’t find a driver at the agreed price and would now charge $1,600. My car was never picked up, and my request for a refund remains unresolved. Based on my experience, I would not recommend this company.

Please when I tell you DO NOT BOOK WITH THIS COMPANY read before! Before signing the contract, I specifically asked if the quoted price was final because I could not afford for it to increase. I was assured it would not. Based on that promise, I signed the contract. Then, when it came time to actually pick up my vehicle, I was told it would cost more because they couldn’t find a driver at the agreed upon price. If the quoted price wasn’t realistic, that should have been disclosed before I signed the contract not when I was one day away from my flight and had no time to make other arrangements. To make matters worse, my friend booked with this same company weeks in advance for peace of mind and then the day of her pickup was told it was going to cost more. That completely defeats the purpose of booking ahead! Because of this, we both had to scramble to figure out how we were going to get our cars to Florida, rethink travel plans, and deal with an unbelievable amount of unnecessary stress. You’re not just moving cars you are affecting people’s schedules, finances, jobs, and major life events. Reliability matters in this industry and this company is not that! My advice is simple: Even with everything in writing they went against our contract that is fraud and they're not to be trusted even when you get everything in writing please be careful this company deserves to have there license revoked due to dishonest practice and fraud

I wish I could give this company 0 stars. It was the worst experience of my LIFE. They texted me over and over saying there could transport my vehicle for 550. A rated they came up with. When I responded I was told there would be a reservation fee. I was reluctant and stop responding. I was then told…. They would waive the reservation fee. So… I booked with them. He sent me a contract and I signed. My car was supposed to be picked up on the weekend. NOTHING HAPPENED. I informed the company that Monday delivery would be a prb but I could POSSIBLY make it work since they couldn’t deliver as promised. I was sent another contract with the reservation fee added. I signed it Bcz At this point… just WHATEVER. I spoke with Bruce on Sat pick up day who told me there were no drivers available. Wellll why did you have me commit to something? I’ll tell you why. Bcz this company over promises and under delivers! I was called Today and told I could get my car delivered for 850. I told them you can pay the 300. I signed a contract for 550. It was a huge scam to lock me in a contract and take a reservation fee by quoting a lower Price with NO intention on finding a driver that would transport for that price. Bruce was rude and yelled at me. Terrible

AWFUL - TERRIBLE- STAY AWAY -RUN. I booked my Subaru for transport and paid my 500 dollar deposit for the total fee of 1100 dollars and was told my car would be picked up on a Monday and that everything was “a go.” Then Sunday I get the traditional “we appreciate your understanding “ but we don’t have a truck yet but will keep you updated. I was NOT updated and I texted and called numerous times for three days with NO answer or reply. After three days I did get in contact with my contact at Broadway and was told he had no idea when my car would get a truck to transport it and my contact said “we don’t need your money” and went on to state ( and I quote) “you know what? I hate this job” and continued to complain that he didn’t know if he would get a truck and told me he would transfer me to his manager Brian who would refund my money”- this would leave my car stranded. Thank goodness, the manager Brian did find me a driver but for an additional (and I kid you not) for an additional 600 dollars - Brian did refund me 150 for the aggravation but it was not enough. It was a horrible experience- LISTEN to me - STAY AWAY - find your own carrier - this place was HORRIBLE!!!

This company is a click and bait company. Don't make the same mistake I made, don't give them any money. If Brian Davis contacts you, don't buy into his lies. They will promise and tell you they have a transport, and when they can't deliver they will try to back out of the contract, which means they will get to keep $200 of the $300 that you pay for your reservation. Don't make the same mistake I did, lost money and more importantly time dealing with these people, more specifically Brian Davis. Trying to keep people from making the same mistake I did, please walk away, they look like a legitimate company, but they are not, they are leeches, feeding off of people with good intentions, looking for a service.

Lies about guaranteed shipping date. Lies about all in cost. Brian Davis liar and coward. If you need more info or proof you can email me.. Brian also threatened me that I would never see my car again if I left a bed review online. I have proof of all of this.

This company along with several others lead you to believe by signing a contract that all is well. The contract means nothing as they all come back for more money. I was told that contract means nothing, and it is used to lure you in.

Beware. I agreed to a price and ship date for moving my car. They kept telling me that they are trying to find a driver. It's now the date that the car is supposed to ship and they are still telling me that or that they have found one, but it is several hundred more dollars then we agreed to. When I told them the date, I made it clear that I needed that date. Now they want more time (several days) or more money. No thanks. I'll be filing a claim with the DOT and declining the deposit charge with my credit card company. Mike I added my name so that everyone knows no to trust the quote you get.