Broadway.comBroadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Amber P.
I agree with the other reviews. Be very careful that you can go to the show for sure. There is not any option for refund. I’m told to sell the tickets online but I’m having trouble with the format of the mobile tickets. Broadway.com customer service said they can’t do anything about this. I’m very unhappy with my experience with Broadway.com. If I could give no stars I would
Mel
Be aware that this is a reseller and not an official ticket vendor. They pretend to be able to accommodate cancellations, but after a few calls and emails, it is very clear that they do not offer any refunds or cancellations for any reason. I purchased tickets for different shows from this site and from Telecharge, and when I needed to cancel and reschedule, Telecharge was extremely prompt and issued a refund with no issues. Broadway.com on the other hand suggested I post my tickets on a reselling site, which over a month later is still not successful. Skip broadway.com and make sure you are buying from each theater's official seller, where you can be sure you have flexibility in the event of a cancellation.
Donna S.
I purchased tickets for Funny Girl. We were coming from Florida , due to smoke and advisory alert to not come health lung issues we rescheduled trip. No problem rescheduling airline or hotel. Your company told me basically too bad. Fill out a form and maybe they will accommodate you. No call No email. Out 400 dollars even though I called the3 days before show and asked to reschedule to July 1. Today went to box office at August Wilson no help. Send an email was their response. Don’t buy from this company and I will share with all my friends.
Mads S.
Never book through them! They overcharge by exteme amounts. They don't offer refunds. Always book directly with the theatres!
Rikke
Avoid at all cost. Huge markup and their system doesn't work.
Nils R.
Poor communication. Wrong information provided along the way. You get a bad feel along the way. Wish I had checked trustpilot before. Live and learn. Poor deal in my opinion, when checking afterwards ;-(
Joni P. C.
I should have read reviews before I purchased on this site, DON’T DO IT. My trip to NY got canceled due to weather and they would not refund my money or help me in any way. They are a horrible company!
Buck
Incredibly bad and expensive third-party seller, they charge an incredibly high fee, I'd recommend buying directly from the theater you want to attend or one of the many other broadway-sellers
