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Broadway.com Reviews | Read Customer Reviews of broadway.com

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Events & Entertainment
Events & Venues
Broadway.com

Broadway.comReviews of broadway.com

4.6403 reviews
Events & Venues
729 7th Avenue, New York, New York

Directions Website

Broadway.com4.6

Reviews403 About Contact

Overall score

4.6 out of 5

Excellent

Average of 403 reviews

Distribution

5★82%
4★8%
3★1%
2★0%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

broadway.com
[email protected]
729 7th AvenueNew York, NY 10019

About Broadway.com

Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.

Broadway.com (broadway.com) has 403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: broadway.com
Category: Events & Venues
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Broadway.com reviews

403 approved reviews, newest moderated first

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Paul W.
Aug 30, 2025
Easy to use.
Easy to use.
Report
kim D.
Aug 29, 2025
Very easy to book tickets
Very easy to book tickets. Love the call in pricing.
Report
Katy S.
Aug 28, 2025
Easy to book the ticket I wanted
Easy to book the ticket I wanted. Fair price for ticket. Always a higher than necessary fee price, which does not include ticket insurance.
Report
Emmett M.
Aug 28, 2025
We interacted with Holly
We interacted with Holly, a Service Representative/Agent, to order our Play Tickets and to use a Gift Certificate. She was OUTSTANDING! She was professional, informative and courteous throughout our call.
Report
Catherine A.
Aug 26, 2025
Much easier than ticketmaster!!!!!
Much easier than ticketmaster!!!!!
Report
Judy in C.
Aug 25, 2025
We found the show we wanted
We found the show we wanted, grabbed available seats, and booked it. One stop shopping. Easy.
Report
Holly B.
Aug 21, 2025
Book a ticket
prompts very clear
Report
Tracie J.
Aug 19, 2025
User friendly
User friendly, really easy to navigate....LOVE the "view from the seat" pop out so you know what you're getting.
Report

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