Tom
Always great service and great staff
Always great service and great staff. Ron in service is terrific
Response from Broadmoor RV SuperStore Inc.Oct 27, 2017
Tom thank you for your review.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 563 reviews with 5 stars · Clear filters
Tom
Always great service and great staff. Ron in service is terrific
Response from Broadmoor RV SuperStore Inc.Oct 27, 2017
Tom thank you for your review.
Gil
The staff at Broadmoor was very friendly, knowledgeable, and efficient. Their pricing made it worth the three hour drive for me to purchase my RV. I recommend them to anyone who wishes to buy a RV.
Response from Broadmoor RV SuperStore Inc.Oct 24, 2017
Thank you Gil!
Mike
We recently purchased a new trailer and had a list of items that needed attending. Sandra, in warranty service, was wonderful to work with. She had our list and allowed us to add to it when we dropped it off for service. The trailer was ready for us as promised and everything was fixed beautifully. Thanks to her and her team for a job well done and a pleasant experience.
Response from Broadmoor RV SuperStore Inc.Oct 24, 2017
Thank you Mike for your business!
Lynn
Ron answered all questions . we did not feel like we were rushed. Their is a lot to chose from.
Response from Broadmoor RV SuperStore Inc.Oct 24, 2017
Lynn, thank you for your review!
Mike S.
The staff at Broadmoor treated my like a neighbor not a customer....the purchase of my R.V. was handled mostly by telephone and it went very smoothly....1 week later I drove to Broadmoor to pick up my camp trailer and they covered everything about the R.V. very thoroughly. %110 satisfied.
Response from Broadmoor RV SuperStore Inc.Oct 24, 2017
Thank you for your review and business Mike!
Laura K.
Brad and Ryan were both great to work with. This is our first trailer and they answered our questions honestly and provided good suggestions for the needs and options we were looking for. No pressure sales but good followup and very responsive. Hector did our walk through and was very thorough in explaining how all the systems worked and had great advise on how to pull and park the trailer. I checked out a couple other dealers but none compared to the inventory available or pricing and the salesmen weren't as personable. After our first excursion I had a couple of questions and when I called Ryan he answered them promptly, provided suggestions, and I felt the service after the sale was just as good. Looking forward to a long relationship with Broadmoor RV.
Response from Broadmoor RV SuperStore Inc.Oct 20, 2017
Laura thank you for your review!
Jonathan
Great experience with Tim Keith. We live 7 hours away so everything was handled over the phone and internet, everything was exactly as promised when we arrived and we drove away in our new RV within 2 hours. Thanks broadmoor
Response from Broadmoor RV SuperStore Inc.Oct 19, 2017
Thank you Jonathan for your review!
Mark
Steve Vandermate was my salesman and he was fantastic to deal with! If you would do a better job of listing the options you have on each unit that would be much better for a person like me that's purchasing online. Overall,after dealing with Steve I would highly recommend your dealership! Mark Forrest Flagstaff,AZ
Response from Broadmoor RV SuperStore Inc.Oct 19, 2017
Thank you Mark for your input, will pass on your concern to the appropriate staff member.