Robert
We had a good experience from beginning to end.
We had a good experience from beginning to end. We contacted Broadmoor RV Superstore initially by email. Our email was quickly responded too and we traveled to Pasco soon after to meet with Steve Vandermate. We had a specific trailer in mind. We sat down to write up the deal, but first Steve checked to make sure our vehicle could tow it. It turned out that it couldn't. So then I asked to look at other items and after an hour of looking at more trailers, and narrowing down our desires, we went home to consider our choices and look for a bigger pickup. We left feeling that Steve had heard what we needed and how we would use the trailer. We looked online to compare models. Broadmoor's prices were extremely competitive. We went back, picked our trailer, and wrote up the paperwork. We returned a few days later to pick up the trailer. Our only hiccup was when we took the trailer to the local DMV, we found that Broadmoor had neglected to give us an essential item, MCO - Manufacturing Certificate of Origin. We live in Oregon, not Washington. We drove from Pasco to The Dalles DMV to get our title. We had a 10 day trip permit. We would have appreciated knowing that we needed the MCO and it would take a week to get it to the DMV. It was very stressful thinking we might not get our title in time for our family camping trip. Broadmoor was very good about calling us when they put the MCO in the mail, certified, so we could relax. When we picked up the trailer, we received a detailed walk through. It was helpful. The only item we didn't "test" was the screen door. It didn't reach the door jam and with our wind, it didn't stay closed. We would definitely recommend BroadmoorRV Superstore.
Response from Broadmoor RV SuperStore Inc.Aug 8, 2018
Thank you Robert! We value your business!


