Mark
Easy to deal with
Easy to deal with. Negotiated a good deal. Great customer service!
Response from Broadmoor RV SuperStore Inc.Jul 29, 2019
Mark, we value your business thank you.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 563 reviews with 5 stars · Clear filters
Mark
Easy to deal with. Negotiated a good deal. Great customer service!
Response from Broadmoor RV SuperStore Inc.Jul 29, 2019
Mark, we value your business thank you.
Charles & V.
We were more than pleased with our sales person Marta! She went above and beyond in helping us. The service department was very cordial and very kind. The service person above them did not relate to the techs what needed to be done. So they would say it’s ready to go and then find out it was not done. But the techs got right on it and did it. Over all we are very happy. We saved a considerable sum by buying here rather than in the area we live. It was worth the drive from the west side to the eastern side of the mountains! I would say if you come from the western part of the state, stay at the koa down the street a block or so till you get the bugs out. I highly recommend !
Response from Broadmoor RV SuperStore Inc.Jul 29, 2019
Charles & Vicki, glad to hear that Marta and our team treated you right during your visit with us. Thank you.
Andrew
I was very happy with the buy experience!
Response from Broadmoor RV SuperStore Inc.Jul 29, 2019
Thank you Andrew!
Virginia
Great people to work with.
Response from Broadmoor RV SuperStore Inc.Jul 23, 2019
Virginia, thank you!
Scott & B.
Very kind and thoughtful staff. Marta in sales, the prep/delivery guys and the folks in the parts are all very helpful. They mentioned several optional accesories, but from a standpoint of providing information... in no way pushy. Just a very pleasant experience. YES, I would recommend Broadmoor RV to all friends and family.
Response from Broadmoor RV SuperStore Inc.Jul 23, 2019
Thank you, Scott & Barbara for you business.
MIcah
The customer service was excellent and the financing department was great to work with. The service department guy on the walk through could have been a little more informative, but that's partly my fault for not knowing what to ask. The parts and accessories department was helpful, if not a bit pushy and the prices, as one would expect, were a bit high. Overall it was a good buying experience and I will recommend Broadmoor to my friends and family in the future.
Response from Broadmoor RV SuperStore Inc.Jul 19, 2019
Micah, thank you for your business!
Michael & A.
The entire staff was very professional and respectful! Guy Lovelady was an awesome salesman! Not pushy and didn't show us anything we didn't ask to see!! Would buy from Broadmoor again in a heartbeat!!!!
Response from Broadmoor RV SuperStore Inc.Jul 19, 2019
We value your business Michael & Angela, Thank you!
Mark & J.
From start to finish, the best experience we have had!!!!
Response from Broadmoor RV SuperStore Inc.Jul 19, 2019
Mark & Janet, glad to hear our staff made your visit with us a "best experience". Thank you for your business!