Joseph
Excelent customer service to fix a…
Excelent customer service to fix a problem with a flawed rv.
Response from Broadmoor RV SuperStore Inc.Aug 11, 2019
Thank you Joseph.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 563 reviews with 5 stars · Clear filters
Joseph
Excelent customer service to fix a problem with a flawed rv.
Response from Broadmoor RV SuperStore Inc.Aug 11, 2019
Thank you Joseph.
Lauren
I worked with a gentleman by the name of Jason at Broadmoor RV... I highly recommend that you search this guy out. He is knowledgeable, friendly, and stayed after hours so that we could look for a little bit longer. We are thrilled with the product and he did not try to over sell us. We looked all over the TriCities for an RV and there was not even a close second. Thanks Jason!!
Response from Broadmoor RV SuperStore Inc.Aug 11, 2019
Lauren, we value your business and are glad to hear that Jason made your experience a great one. Thank you!
Amanda
Jason was very helpful, honest and knowledgeable. Was not pushy at all.
Response from Broadmoor RV SuperStore Inc.Aug 5, 2019
Amanda, we value your business. Thank you.
William
This was our second purchase from them since 2017, and both experiences were great. It was well worth the drive.
Response from Broadmoor RV SuperStore Inc.Aug 5, 2019
Thank you , William for your business for the 2nd time.
Daryl & M.
We just purchased our 1st camping trailer from Broadmore RV and we can't say enough about the friendly, knowledgable service and professionalism we received from the time we started looking, to the sales rep (Guy), finance and especially our service tech (Joe) who exceeded our expectations explaining everything about our new trlr inside and out along with how to hook up and set up our brake controller. He was a true gentleman and went the extra mile for us to feel comfortable with our new purchase..
Response from Broadmoor RV SuperStore Inc.Aug 5, 2019
It's great to read when our employees go above and beyond for our customers. Thank you Daryl & Marilyn for your business and kind words.
Karen
Enjoyed our experience and would recommend others to shop at Broadmore.
Response from Broadmoor RV SuperStore Inc.Aug 2, 2019
Karen, thank you for your business!
Monty & L.
it was a great experience! and Ron was awesome to work with. We are very happy with our new home away from home. :)
Response from Broadmoor RV SuperStore Inc.Jul 29, 2019
Super glad that Laura and you are enjoying your new unit. Thank you for your business.
Dale
It was a pleasure working with Angel, John and the rest of the team. I would recommend Broadmoor.
Response from Broadmoor RV SuperStore Inc.Jul 29, 2019
Thank you Dale!