customer
Quick and painless
Quick and painless
Response from Broadmoor RV SuperStore Inc.Jul 30, 2021
So good to hear! That's the best way to do business!!

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 127 reviews with 4 stars · Clear filters
customer
Quick and painless
Response from Broadmoor RV SuperStore Inc.Jul 30, 2021
So good to hear! That's the best way to do business!!
customer
The technician performing the walk through of the RV with us was very helpful (appreciate the surge protector suggestion). We did have some damage to the hatch cover where the generator would go on the 5th wheel which wasn't there the day before when we initially looked at the trailer. Broadmoor will replace it but it will take a few weeks to come in.
Response from Broadmoor RV SuperStore Inc.Jun 30, 2021
Our walk through technicians are the guys who really put customers at ease for operating all the different systems. Sorry to hear of the door damage but rest assured as soon as the manufacturer sends it to you we will give you a call. In the meantime, enjoy the RV!
customer
Upfront, knowledgeable, and friendly. My only con would be pricing of items that could be added seem to be more expensive than other places.
Response from Broadmoor RV SuperStore Inc.Jun 14, 2021
Your honest review is welcomed. We hope you are able to enjoy your RV for years to come.
Happy C.
Pleased with the process from start to finish. From the knowledgeable sales, financing, and finally to the walkthrough at the end. All of our questions were answered in a thorough manner and everyone took the time to go above and beyond. We asked a lot of questions and they were all answered which is exceptional in comparison to our other experiences. Keep up the good work everyone.
Response from Broadmoor RV SuperStore Inc.Jun 2, 2021
Happy Campers is our goal and it sounds like we met it! If you find that you have additional questions at some point please do not hesitate to call us. Often we can rectify a situation over the phone and/or Facetime!!
Kelly R.
I recently purchased a Jayco Whitehawk 32RL from Broadmoor RV. I did a lot of research prior to my purchase and knew exactly what we wanted. We are very satisfied with our purchase and enjoy the unit . The only negative was during the walkthrough, I discovered that the front windshield was cracked. A new windshield has been ordered. Overall our experience has been positive.
Response from Broadmoor RV SuperStore Inc.May 25, 2021
Please don't let the cracked windshield prevent you from using your White Hawk until the new one arrives. We appreciate your understanding and are glad to hear that all other aspects of the purchase were enjoyable.
James P.
Super friendly staff very knowledgeable on our RV. Made the purchase process painless and seamless. Thanks to Brad and Molly for all the help
Response from Broadmoor RV SuperStore Inc.May 25, 2021
Painless and seamless are two words we love to hear. The buying experience should be the first happy memory you make with your new RV!
Dung N.
I give it a 5 stars for sale staffs. Very nice people to work with. I give it a 4 star for RV orientation for new owner because he doesn't know much about all the new equipments and special maintenance for the RV.
Response from Broadmoor RV SuperStore Inc.May 4, 2021
Not too sure who conducted your walk through but be assured if you have questions or need extra information about using your RV you can call your salesman at any time. If he/she is unable to answer your questions we will find someone who can.
Stacy M.
There were a few things that could have been tested before I left but they did a great job showing me the 5th wheel.
Response from Broadmoor RV SuperStore Inc.May 4, 2021
Thank yo for your honesty and we would encourage you to give us a call if you have questions about something that is not working as it should. We endeavor to inspect each unit to the best of our ability but sometimes an item or two gets overlooked. Please let us know if there is something we need to have looked at. Trusting that the issues are not preventing you from enjoying the RV!