Gus W.
Great Job!!
Great Job!!! By all.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Gus W.
Great Job!!! By all.
Daniel & M.
Our sales person, Angel was terrific through the whole process. She went out of her way. From taking extra pictures to driving several hours round trip to pick up the motor home we traded in on our new coach. The delivery process was great. A storm was coming in and yet we went through every detail on the coach and got out before it hit. Thank you very much. Dan and Mary.
Response from Broadmoor RV SuperStore Inc.Mar 4, 2021
We call her our Sales Angel for more reasons than her name!! She proved that she is committed to doing what is best for her customers despite what Mother Nature was planning! Glad you made the trip safely and we look forward to hearing about your adventures!
Rick & Lynn D.
Smooth as silk. Brad rocked it the whole time. Great place to do business
Response from Broadmoor RV SuperStore Inc.Mar 4, 2021
Glad Brad was able to find you the perfect RV. Thanks for giving us the opportunity to make dreams come true!
Curt
Once again Marta helped us with our second RV purchase. As usual, the purchase process was very seamless. I would also like to thank Liz, for all the hard investigative work she did to accommodate the changes we wanted on the RV. Broadmoor RV is truly a SUPER STORE!
Response from Broadmoor RV SuperStore Inc.Mar 4, 2021
Having guests come back for repeat purchases is the best testimonial we can get! You are truly now part of the Broadmoor Family!!
Eileen M.
We live on the westside of Washington so buying something really site unseen is hard. But Broadmoor and Brad our salesman made it easy. By the time we were able to go look at the RV all the paper work was done. Just signing them all after we did a walk through and make sure everything was good. They truly have the ducks in a row has it went seamless. THANK YOU
Response from Broadmoor RV SuperStore Inc.Mar 2, 2021
Treating guests like family is what it's all about and we wouldn't want our family to not have the best experiences. In this current climate a lot of people are putting their faith and trust in situations and we are glad that your long distance purchase was so positive.
R B.
Excellent service overall! Our salesman, knowing we were driving 2.5 hours to look at a specific used trailer, pulled it into a gated section of their lot so it wouldn't be sold while we were enroute. We were looking at (and eventually buying) literally the cheapest RV on their property, but I never was made to feel that we weren't worth their full attention and time. During our walk-through before taking delivery, there was some additional selling: offering packages of RV essentials & other such options, but it was very low-pressure and a single "no, thank you" was all that was needed for items we weren't interested in. Our one disappointment was not being able to obtain a copy of the Pre-Departure Inspection that they had done; we had been led to believe, apparently mistakenly, that this was a possibility.
Response from Broadmoor RV SuperStore Inc.Mar 2, 2021
Each purchase is as important to us as it is to our guest. Doesn't matter on the price. We believe in no a "no drama" experience and it sounds like that was the case for you. Glad the drive was worth it and that the RV fulfilled your needs.
Joseph S.
Angel was my salesperson, she was helpful and was available on her days off. Charles was my walkthrough guy after the purchase and he was great also.. enjoyed the experience, thanks
Response from Broadmoor RV SuperStore Inc.Mar 2, 2021
You are more than welcome. Both Angel and Charles are still available to you if you have any forgotten questions or concerns. Please do not hesitate to call.
Diana H.
We just purchased a new RV, and were very impressed with the way the purchase was handled! From the paperwork, to the walk thru, to answering any questions we had - everything was done in a professional, friendly manner. So far, we are impressed!
Response from Broadmoor RV SuperStore Inc.Feb 25, 2021
Please be assured that we pride ourselves in service after the sale so if there are any questions or concerns that crop up do not hesitate to call. We'll try to walk you through a situation or advise you the best we can. Go Adventuring!!