Brisk ShirtsReviews of briskshirts.com

Customer service is abysmal. I ordered a size that was a half inch larger to allow for a sizing difference, however the shirt was still tight in the neck. I asked for a larger size for two of the shirts and to return the third one which felt thin and cheap. The response was for me to send a picture of myself with the shirt on so they can "analyze the fit and recommend the best solution". This was unacceptable to me because this implies that I don't know how something is supposed to fit. I've had custom shirts made by other tailors with the same neck size that fit just fine. What if they decided that the picture looked like a good fit and they didn't want to do the exchange/refund? Also, I saw nothing in there return policy indicating that this was a condition of a return or exchange. I didn't like where this was headed and would be losing time for the window to return the product. There is no number to call so time was of the essence because of only being able to communicate via email. So I returned the shirts to the Newport Beach address with a letter expressing my wishes. I'll see what happens.

4 shirts ordered, fit in body differed on all 4. All collars were uncomfortably tight, French cuffs almost impossible to close. Requested return 8 days ago, no response as yet, will proceed with card dispute. As to fabric quality, significantly below Charles Tyrwhitt or H&C at similar price point.

Ordering clothing online comes with implicit risk. In the case of my first Brisk order, I selected a custom tailored shirt with a rounded Club collar (Medium point) and a Modern silhouette (described as appropriate for people with a flat stomach). Despite making several queries before placing my order, I was disappointed with the shirt. The collar was at least an inch longer than I expected. The waist billowed five inches beyond my midriff. Brisk representatives said they’d be happy to remake the shirt with a Low Point collar and a Slim waist at no charge. But I would have to pay shipping. This is when I discovered that, although Brisk has an address in Newport Beach, California, its shirts are manufactured in Lahore, Pakistan. The cheapest shipping from the U.S. was more than the original shirt. I considered abandoning the shirt project. But after a few more email conversations with customer service, Brisk kindly agreed to ship me a new shirt at its expense. The re=made shirt is entirely to my satisfaction. The workmanship is beautiful. Now that I’ve established my measurements, I look forward to ordering more shirts from Brisk, whose staff was exceptionally responsive.

I ordered 21 shirts from brisk on March 2nd and i log in to the website and it says i have not order. I also have not status of the order what so ever. I spent $965.00

Great Shirts, the slim fit in 15.5 fits me like a glove. Great construction, patterns, and colors you wouldn’t find anywhere else. I have been looking for shirts like these for a while now. It takes 2-3 weeks to get your custom order but it’s totally worth the wait

My custom dress shirt is a delight! The fit is perfect. They style is stellar!

Brisk shirts are fitting and comfortable. I truly appreciate how Brisk worked with me when I needed exchange. The process went well and I got my shirts I truly would continue to shop shirts on Brisks. Thanks Brisks.

I am in awe at the spirit and resolve of Brisk shirts! The solve my need with quickness and efficiency. I am a customer future forward!