BriovacationsReviews of briovacations.club

My sister purchased a Brio Vacations membership. When we tried to use them for a trip to Paris they were amazingly incompetent. 1. Air fare- when I googled, the first flight that came up was Air France non stop for about $2000. When Brio found us a flight it had 2 layovers and was close to $3000. When I asked the advisor about the flight I had found, her response was, "Oh, that would probably be better. " 2. When we asked to look at apartments and hotels in Paris, I specified the areas that I was interested in and stated that it would need to be no higher than the 2nd floor or have a lift. They suggested one apartment far from the requested area on the 4th floor of a building with no lift. As far as hotels, they gave a good sized list, but said that we would not be able to know the location until AFTER we booked! This company is a complete scam. They claim to offer a concierge travel planning service with knowledgeable agents. A ten year old with a computer and no knowledge of the city could do a better job.

There is a reason they don’t put the name of the OTA (online travel agency) on the flyer you receive in the mail! Longer than 90 minutes, pushy, and accused us of being on our cell phones when in actuality, we were taking notes!

We were scheduled for a 3:30 PM RSI Vacations presentation and attended as a couple. What was supposed to be a quick overview turned into a 1 hour and 45-minute ordeal. The presentation, led by Suzi Zu, was long-winded, unstructured, and frankly exhausting. We had to briefly leave to feed our kids, and were told that wasn’t allowed—even though bathroom breaks were. The level of control and lack of basic consideration for families was shocking. The entire experience felt like a relentless push to sell overpriced memberships that aren't even worth it. Their offer included a $29 membership just to access RSI Vacation deals, which are pitched as exclusive but feel like generic, inflated vacation packages. And to top it off, their system is outdated—they encourage senior citizens or those 55+ to call customer service reps to book anything. We’re in the age of AI and streamlined digital booking, yet they’re still stuck in an old-school, inefficient model. This is just another marketing trap to make people—especially retirees or those looking for deals—pay for things they don’t need, especially in this economy. As someone with a sales background, I can confidently say: if the product was good, they wouldn't need to drag it out or use pressure tactics. A real value proposition sells itself in 20–30 minutes. Total waste of time. Feels like a scam. Avoid at all costs.

Brio is one of the worst companies I have ever worked with. They gave me lots of weeks as "FREE" in my contract with them and when I called to use them, was told nothing is free. It was explained that we only had to pay taxes but that was BS!!!!!! I am so sorry that I spent any money on this. Sales people are rude and the travel agents are CLUELESS! I hope you read this before you waste the funds.

The cruise with air fair is not free. You have to pay a deposit of $198, which if it is free why a deposit. Then you also have to pay the taxes and port charges which again does not go with the fact it says "free". Scam like all time shares are anymore.

First, I'm giving Brio one star because Craig was a decent, engaging presenter and the third person, David, seemed to be genuine. That said, the "Free Vacation" is totally bogus. Here's a rundown: 1. You can choose a Vacation Certificate from 1 of 4 Vacations: A. Cruise with AirFare, B. 3-Night Vacation with AirFare, C. 7-NIght Resort Stay, or D. Weekend Getaway for Two. 2. NOT FREE! Reservation Deposit Choice A $198, Choice B $198, Choice C $150 or Choice D $100 is due after registration. 3. NOT FREE (Cruise example): Government Taxes, Carrier and Agency Imposed Fees are the responsibility of the travelers starting at $201 per person for a 4-Night Cruise, $207 per person for a 5-Night Cruise and $238 per person for a 7-Night Cruise. Taxes and Fees will vary when flights are departing from Canada. 4. By the way, for all cruises, staterooms are INTERIOR CABINS on low deck. You'd likely do better purchasing such a cruise on Vacations to Go or Cruise Direct (both of which we've used) for cheaper, plus perks! 5. The biggest joke is the $100 restaurant "gift!" It's a code for restaurant.com, one of the places on this site that has similarly awful reviews. They were okay around 10 years ago but now, many places aren't honoring them and you must often spend large amounts to use the stupid coupons. USELESS as far as I'm concerned. Almost forgot--I was told that EZ Travel was the name of the place--not Brio--so I couldn't do any honest searches for info. Anyway, hope this review saves someone a little time and money!

A few minutes ago, we just started the meeting with them over Zoom, which means its in our home. They were rude from the beginning, demanding, telling you what to do (in your home). They threaten to kick you out and you can't get the gifts. Now, their postcard and email say gifts (copy/paste) could be one of these:Vacation Certificate •Qty (1) Select 1 of 4 Vacations: Cruise with AirFare, 3-Night Vacation with AirFare, 7-NIght Resort Stay, or Weekend Getaway for Two BONUS: Dining Certificate •Qty (1) Restaurant.com - $100 Certificate  This a timeshare hustle. Our landline phone rang, I had to answer it for it was the hospital calling about my husband. I was only a few feet away, could here them. The guy put a message on screen kicking us out. Now, we can afford to go to any restaurant we like and travel anywhere we want. So, 'not' getting there "so called" gift means nothing to us. I am shock at the rudeness of this company/workers. Most companies will be kind to you when they are trying to get your money.

I am appalled! We presently are not in a financial position to take advantage of Brio. As promised, I received the link to claim my gift. The “gift” required a $100-$198 deposit. SERIOUSLY? What a scam to get money anyway you can and waste our time!