Alex - Portland O.
Beardscape Beard & Hair Trimmer Pros & Cons
Pros: - Great customer service and super-fast shipping. - Solid product feel and quality. - Motor speed/battery life control. - Display screen. Cons: - Increments between the guard attachments don't make sense to me; they go from 1–2mm, then 3–6, 9–12 & 15–18. The integrated rake on the trimmer already goes from 1.0–1.9mm, so why would one need a 1–2mm guard? It'd make more sense to provide 3–4mm guards and up. And having the increments skip from 3 to 6mm is annoying because those missing in-between measurements are useful to have with a trimmer. - The guard attachments can be difficult to snap onto the trimmer, and I'm concerned that the plastic nubs on them may wear out over time or break off from constant usage (I have to attach/detach mine with every use). - Although the battery life is long, a full charge is stated to take up to three hours. Other popular brands of trimmers have reduced charge time down to an hour with their battery technology. - The load state indicator is confusing and unnecessary; I think they should have made a simple warning light that turns on whenever cleaning/maintenance is necessary, instead of placing a series of lights that you need to monitor like a technician. - The carrying case (although nice) was poorly considered; you can barely fit the trimmer, two attachments (strategically positioned), the user's manual (folded), and cleaning brush in there. More important things like the charging plug & cable that you'd need while traveling would need to stay out and placed elsewhere. I can see this product getting better over time if Brio improves upon the existing design and functionality of the trimmer by possibly addressing some of the issues that I stated above.
Response from BrioJan 31, 2020
Hi Alex, Thank you so much for your feedback, we appreciate this! Please reach out to our customer support team if you'd like to discuss any of this or need any assistance. We can be reached at [email protected] Thanks, Torrie