Alexandre G.
Good products and even better customer support
I received the wrong product but support rectified the situation quickly and to my full satisfaction. Products work well and the shipping was quick.

We founded Brio Product Group to create fantastic products that promote the health and safety of our customers. We believe that all the products that we use and touch should be well designed and made to exceed your expectations. We focus on creating and improving products that we use every day by optimizing design, features and materials. These items with which we interact with the most, should serve to improve our life, health and safety. We enjoy creating and improving products for those who are looking for a great experience and exceptional value.
Brio (brio4life.com) has 733 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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733 approved reviews, newest moderated first
Alexandre G.
I received the wrong product but support rectified the situation quickly and to my full satisfaction. Products work well and the shipping was quick.
Richard W.
Excellent product, first class service! Would definitely recommend!
Fred B. Whisnant I.
Love this trimmer, I watched some videos on YouTube before I purchased this product and they were all accurate. This product is awesome, I’ve always used a Wahl trimmer and this one runs quieter, cooler and doesn’t seem to nick you or anything I use it to trim my head instead of shaving it. It trims closer than the Wahl trimmer I have. Plus it’s rechargeable with no cord as your using it. If you’re planning on buying a trimmer buy this product!
David N.
Didn't get correct power plug. And they didn't want to send the correct one to me.
Response from BrioApr 18, 2019
Hi David, Thanks for the feedback. Our products are stored in warehouses in the UK, and by law we have to equip our products with UK power plugs to be able to store in the UK. We do ship to most EU countries but aren't able to provide the unique power plugs to each country so instead we created the charging cables to have a USB plug. Unfortunately, we do not have any adapters that we can send that would work for a EU power socket. You can use any wall adapter you have at home, it will work with the trimmer and won't cause any issues. Please feel free to contact us at [email protected] if you have any questions or other concerns! Best, The Brio Team
Jason H.
Ordering was a breeze. Product came within 3 to 4 days. Service was great.
David F.
Great product and such great service. Got my new charger really fast as well when I lost mine.
Brian G.
Awesome trimmer..
Bickel
So the trimmer is amazing. It’s got great shears on it that can handle just about anything. I mean this by I went having a full beard and cut that sucker off with only a few swipes instead of having to come back and keep on hitting the same spots. I also love that this thing has multiple different lengths that you can use on the shear itself. The customer service is also really good and very responsive. I emailed them about a wrong address and they helped me out and made the whole experience very pleasing. The bad: I will agree with the other reviewers and say the clips that clip on were an after thought and they do the greatest job at managing lengths and/or snapping onto said trimmer. I wish Brio would fix this as this is a truly great trimmer with lots to give but this is its one major fault that keeps on being over looked.
Response from BrioApr 17, 2019
Hi Bickel, Thanks for your feedback! We're aware that our guards can be tricky to work with, so we're working on new designs for the future. Best, The Brio Team