BrioReviews of brio4life.com

Great product and great service!

I was a little disappointed in this product. The battery life is good and the screen info is useful however its too weak. I have to go over the same spot multiple times for it to cut hair. I use it on the highest setting and still it seems to cut hair very poorly

The trimmer broke two separate times for me. The first time the trimmer sometimes worked but was very inconsistent. I emailed and got a replacement head and it sort of worked for a while. A couple months later, with the trimmer charged and oiled properly, it does nothing but beeps when I turn it on. It stopped half way and forced me to shave or I'd walk around with a half beard. Going to contact again to see if there's any support I can get on this. Great trimmer when it works. But that means nothing if it doesn't do anything but beep.

I'm used to another brand of trimmer with the motor being stronger and faster. This one, the motor is slower and weaker. I'm guessing it uses a 1.2 volt rechargeable battery.

I broke one of the guards for my Brio, sent a message to their customer service and they had a replacement guard out to me right away. Super easy. Even had a real person email me. Shortly after that I dropped my Brio into a sinkfull of water. Turns out the Brio isn't waterproof - they make no claim to be and was clearly my fault. I again emailed their customer service to see if they could somehow assist me and, to my surprise, she gave me a 50% discount code to buy a new one. She could have easily said that it wasn't covered by warranty and I'd simply have to buy a new one at full price. Once again, pleasantly surprised by Brio's customer service. Top notch!

By far the best beard trimmer I’ve had. It’s the only trimmer that has gotten as close a cut to my neck and not be a straight razor. It’s ergonomic, light, and quiet. I encourage you that if you’re on the fence like I was about getting one, just do it I doubt you’ll be disappointed.

Really quick shipping and easy to purchase, but I wish they had a plug made for my country. It was all perfect till I worked out there was something else I had to buy. Even just a notice about it would have been helpful.

Best product