We founded Brio Product Group to create fantastic products that promote the health and safety of our customers. We believe that all the products that we use and touch should be well designed and made to exceed your expectations. We focus on creating and improving products that we use every day by optimizing design, features and materials. These items with which we interact with the most, should serve to improve our life, health and safety. We enjoy creating and improving products for those who are looking for a great experience and exceptional value.
Brio (brio4life.com) has 733 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
brio4life.com
Website
brio4life.com
Category
Pharmacy & Medicine
Location
Royal Oak, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 11% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My husband and I went to Brio for our anniversary, a special treat. My husband had steak medallions which he really enjoyed. I had chicken caprese which I did not. The chicken was dry and everything else in the plate was tasteless. Our server was just ok, she did check on us but never offered to refill our water. I am only giving 3 stars because my husband liked his dinner, but I would never dine at Brio again.
DW
Dar W.
Beardscape V2
Well made device is you’re using it “as is” but once you involve the smallest two guards you’re going to have an issue clicking them on and getting them aligned and getting them to stay on. For such an expensive product they should have found a way to have the guards securely click and stay in place. Brings down the entire unit.
Response from BrioJul 7, 2023
Sorry for the trouble. It can take some getting used to. Check out this video showing the best way to attach the guards. https://vimeo.com/manage/videos/406986730
KO
Kovu
One of the worst experiences I have…
One of the worst experiences I have encountered. Staff was too busy on the phone to care to help me. I tried to get staffs attention, just really disappointing. I won't ever shop there again and recommend others to avoid.
AL
Alexander
Great customer service
My blade was broken. And I contacted customer service. Sarah that helped me was a total service minded person. And figured everything out like a pro.
Great product, great company and a great Sarah!
DS
Darren S.
I regret purchasing Brio as the guards…
I regret purchasing Brio as the guards break easily and if you contact customer service they inform you it will take 4 months to receive a replacement. Awful, would definitely not purchase from Brio again!!
HS
Hallvard Søgård L.
Scary issue
A few years ago a purchased the Beardscape Beard and Body Trimmer V1, and I have been very pleased with it.
Until tonight.
I was charging the trimmer to use it the next morning, when I was awakened by a frightening noise. It took a few second before I realised what was making that noise, and I found the trimmer, “switched on”, but with no light in the display screen, finding it almost impossible to turn off. It started smelling funny, almost like a burnt smell, and when I pressed the button to switch it off, the button shot out from the trimmer.
This was not the noise I was known with, after using the Brio for a few years. It was terribly loud, and as you can imagine I was frightened by the smell and noise, with no display, no button, finding no solution to turn it off.
I finally found the button and pressed it in, and after a few minutes I managed to turn the device off.
I loved the trimmer until now, but I am scared to use this particular device again.
Response from BrioAug 17, 2022
Hi Hallvard, So sorry to hear that. Sounds like a circuit board problem. Please reach us at [email protected] and we would be happy to replace the trimmer.
MA
Marina
Device function is good
Device function is good
EY
Evan Y.
Device still functions, despite not intended use by me...
So... I just had my first time with the beardscaper... and let's just say I used it in the incorrect fashion... having the blade FACE TOWARD me and carefully manscaping... Needless to say, my girlfriend exposed me for this incorrect behavior, and yet I got away with 2 painless tiny tiniest of nicks. I need to hand it to the team at brio... their beardscaper be safe as **** (the f word, Trustpilot censored me/told me it was inappropriate).