Jacyd T.
I initially loved the teacher and…
I initially loved the teacher and curriculum at Brilliant Micro School, but unfortunately, the lack of parent support and administrative response was a significant disappointment. Despite voicing multiple concerns, particularly about classroom disruptions and inappropriate topics being introduced, no principal or any other administrative figure has reached out to address my experiences to this day. I reached out several times, hoping for solutions, but received little support or response from parent administration. It’s clear they are not committed to providing a constructive learning environment or to addressing parental concerns.
Response from Brilliant MicroschoolsJan 23, 2025
Thank you for your feedback and for giving us the opportunity to reflect on how we support our families. Throughout your time with us, we made multiple efforts to address your concerns, starting with an hour-long evaluation call, a parent-teacher meeting on October 15, and two follow-up check-ins during the week of October 23. It was noted during these interactions that Jori remained positively engaged in class, and we strived to ensure the best possible learning environment. In November, our Head of Parent Support connected with you weekly via phone to address any ongoing concerns. Additionally, our Principal reached out to personally discuss the situation and explore further improvements. Despite these efforts, we understand that our responsiveness and intensity of support may not have met your expectations. We are genuinely sorry for any shortfall and were pleased that you chose to continue with us. We maintained our weekly check-ins through December to ensure you felt supported. While it seems there is a discrepancy between the positive feedback you shared with us in person and the concerns noted in your review, we respect your perspective. If there is anything more we can do or any other issues you wish to discuss, please do not hesitate to reach out via email or phone at any time.