Brilliance New YorkReviews of brilliancenewyork.com

Great product!!!

I love my new flat iron, but perhaps I love this company’s customer service even more. I had a delivery problem and the rep handled it effectively and immediately and I am very happy with the outcome. I’ve only used the iron once but already have great results. Thank you for a great product and great customer support !

I haven’t heard anything about my delivery! The email won’t work for me to email or call, I paid for express delivery and haven’t gotten anything or heard anything but y’all were quick to take my money..

Best straightening iron out there hands down and the back up their products 100% as well!

I love your products, I am obsessed. The first time I bought a hair straightener BNY it was by coincidence. I live in Ecuador and I traveled to the United States and I was looking for a hair straightener for my sister, so I bought one, after using it I went to buy one for myself. This is the 4 time I have bought your products because they are of excellent quality. I recommend it to everyone

It has been almost two months since I ordered and paid for product which has not arrived yet, nor was I given a tracking number. Very bad customer service!! And they starting asking (a month+ ago) for a review on how well I like the product!!!!!?? I would like to add that I have purchased (elsewhere) and used this product before. It's amazing and well worth the money. Just hope it gets to me. It would be nice to have a tracking number.

Great service

Life time warranty is a joke. This is the 3rd return. No response to emails for a year. And I still had to pay for the return.