Brilliance Laser InksBrilliance Laser Inks, LLC is an innovative developer, manufacturer and distributor of high quality laser marking inks. Our experienced group has a deep commitment in delivering quality, consistency and new product developments to meet the growing and changing needs of the market.
Brilliance Laser Inks (brilliancelaserinks.com) has 98 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Art & Handicraft · Voorhees, New Jersey
Excellent
Art & Handicraft · Florence Township, New Jersey
Excellent
Art & Handicraft · New Jersey, New Jersey
Excellent
Art & Handicraft · Berlin, New Jersey
New
98 approved reviews, newest moderated first
Dwight S. W.
I like the shipping process which was on time.
Response from Brilliance Laser InksMay 3, 2024
Thank you for sharing your feedback with us. We appreciate your input and would love to learn more about how we can improve your experience. Please feel free to reach out to us directly so we can address any concerns you may have. Your satisfaction is important to us, and we're here to help make things right for you.
Russell D.
Gurmeet went above and beyond to show that you have a great product. He literally phoned me from China to get samples from my manufacturer there, which he then tested himself. His videos to me and my manufacturer clearly showed that you have a great product and an even more stellar company.
Response from Brilliance Laser InksMay 3, 2024
Thank you so much for your glowing 5-star review! 🌟 We're thrilled to hear that you had a fantastic experience with us. Your feedback means the world to us, and we're delighted that we could meet your expectations. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future!
Brad
UPDATE -- In the recent days Brilliance has contacted me several times to help work through my issues. It was a bit frustrating it took longer than it could have, but the commitment to help is definitely there. Updating this review to 4* instead of 3. My experience has been a mixed bag. My initial trials with the product were unsuccessful (Possibly user error!). They were done on a rather shiny stainless steel, (likely high in chromium and nickel?), and as of yet I have not had a successful attempt at marking those cleanly with a 55W CO2 laser, with a wide range of speed/power settings. I then tried marking a knife with a "Carbon" stainless steel (probably low in chromium?), and it marked absolutely beautifully. This renewed my hope. I reached out to brilliancelaserinks for help on the shinier steel, and while I received an email back in 2 days, they have not followed up with their help. I feel like the *want* to be really good, but I haven't received the support I need to really make this part of my regular product offering. I want to use this product, and really want to make it work, but as of yet this has not happened. This review could easily be 5 stars if I was able to get some support to help mark this shinier stainless steel. It worked amazing on the lower chromium SS. If I could replicate this easily on the higher one, this product would be incredible.
Shawn W.
Was leary about the product and I am just starting out in the laser engraving field. They sent me 2 samples, red and black. Both work as advertised. Will be purchasing the product for continued use.
yannick T.
LIVRAISON RAPIDE ET PRODUIT DE QUALITE
Ron
This company delivers outstanding products and do what the are made for i'm very happy off the results that i have made with the product on my laser
DENVER L B.
Great product works on metal and glass have not used it on anything else I have several different diode lasers and it does an excellent job
GRAHAM J.
Ordering was easy & delivery as promised.