BrightmedsReviews of brightmeds.com

Wonderful experience!! Somebody from the company contacted me via email after my inquiry. This person was helpful, knowledgeable, and answered all of my questions. Signing up was quick and easy. Medication delivered to my door within 4 days!

Thanks Brightmeds for another excellent customer experience!

I had sent an email message asking them not to send my second month’s refill until after March 28 as no one would be home to receive it and put the compound in the refrigerator as directed since me woukd be traveling. They did nit respond to my greatest and sent the metrication on the 26th which then was left out too long and was no longer good. At approx $425 it is very expensive drug to waste. Their answer was I should not have left the meaaage in the monthly form I completed with the doctor, which specifically has a section at the end which asks for additional comments, Britemeds’ response to me is you cannot leave not medical comments on the doctors forms as they are independent consultants. How are we as customers to know this. When I called their customer service number they were not apologetic in any way and said I the guidelines it states not to Leave non medical questions for the doctors. But it did NOT say that at the section that was intended for customers to leave additional Questions or comments. Which would be more logical. Instead of reimbursing me the $425, or re-sending me my monthly refill they happily honored my request to cancel my membership. They offered no solution. To remedy this mistake of theirs. Lousy customer service. In addition, their syringes are very difficult to fill and the needles bend very easily in the bottle.

Brightmeds staff has always been helpful and courteous. They have always resolved any issues I’ve had with genuine concern and promptness. From increment weather delays to personalized discounts, customer service has proven to be on point.

Customer service has always been great and very helpful making sure all concerns are covered and questions answered. Very timely responses.

Offered me helpful options.

I emailed support and received a reply immediately. Very helpful, patient, and knowledgeable.

I have had the greatest customer care with Beightmeds. The responses to my questions were answered promptly and thoroughly. I highly recommend this company, which I have always received my prescription quickly and efficiently.