BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
949 approved reviews, newest moderated first
Mary H.
Nema was great today, she was able to answer all of my questions and concerns.
Response from BrightmedsDec 16, 2025
Mary, that's the ultimate compliment! You deserve nothing less than having every question answered and every concern erased. We’re just happy to be the ones who got to deliver that perfect, hassle-free experience for you today. Thanks for recognizing the smooth process! - The Brightmeds Team.
Kevin
This company operates fraudulently, they promise a rate and then hike the rate, they sell you based on a lenght of time but then refill your prescription and bill your credit card fraudulently. Avoid doing business with them at all cost.
Response from BrightmedsDec 28, 2025
Hello Kevin, Thank you for bringing these concerns to our attention. We have taken the time to thoroughly investigate every point you raised regarding your rates and billing to ensure our records are accurate and transparent. We have proactively reached out to you with a detailed breakdown and a full resolution for each of these issues. Whenever you're ready, our team is fully prepared to continue the conversation and provide any further assistance needed to ensure this is resolved spotlessly for you. - The Brightmeds Team.
Stephanie
I had been using bright meds in the past and decided I needed to go back on my glp1. Their customer service is beyond helpful. I got my medication quickly. But the part that sets them apart is I get to set the date for my refills. I'm retired. I get paid once a month and they were able to delay my refill by a week and a half so that it hits when my retirement check comes. Customer service is always cheerful. They respond quickly and just feels like a team in my healthcare.
Response from BrightmedsDec 13, 2025
Stephanie, We are absolutely delighted that you came back to us! Hearing that our team—and our scheduling flexibility—is making a real difference in your life is the best part of our day. We know getting your medication on your exact schedule is crucial, especially when you're managing retirement finances. Consider us your dedicated, cheerful, and always-responsive partners. We’re here to make healthcare fit seamlessly into your life! - The Brightmeds Team.
Dolores B.
Nena helped me with my intake form. Very helpful.
Response from BrightmedsDec 10, 2025
Dolores, That's wonderful to hear! We are so happy that the intake process went smoothly for you and that our team member was very helpful. Making those first steps easy is really important to us! - The Brightmeds Team.
Nan
They are super easy to communicate with. I have worked with them twice and both times they were very helpful with startup, ongoing service and ultimately cancellation. I appreciate how kind and responsive they are.
Response from BrightmedsDec 10, 2025
Nan, Thank you so much for your incredibly kind review! It means a lot that you've had such a great experience with Brightmeds, not just once, but twice. Making the process easy and offering genuine support every step of the way—from starting up to needing to cancel—is what we aim for. Your mention of our team's kindness and responsiveness really makes our day. We're happy we could help! - The Brightmeds Team.
Nathan L.
Prompt service.
Response from BrightmedsDec 10, 2025
Hello Nathan, It’s wonderful to know your experience felt smooth and well-supported. Nema will be so happy to hear your kind words. We’re always here to make sure your care is prompt, clear, and reliable. Thank you for taking the time to share your feedback! - The Brightmeds Team.
DerrickD
I reached my goal weight by losing 50 pounds over the last 12 months! This has set me on a new healthy path that I can now maintain. I would recommend Brightmeds to anyone!
Response from BrightmedsDec 10, 2025
Derrick, What an incredible milestone! Losing 50 pounds in a year is truly inspiring. It’s wonderful to know your progress has helped you build a long-term, healthy routine. Our team is proud to be part of your journey, and your recommendation means a lot. If you ever need support moving forward, we’re always here for you. - The Brightmeds Team.
Tori L.
Kevin was AMAZING! Helped me sort my order late on a Saturday night in order to take advantage of a sale. Really appreciate all the help!
Response from BrightmedsDec 7, 2025
Tori, Thank you so much for taking the time to share this! We’re really glad Kevin was able to step in and get everything sorted out for you—especially so late in the evening. We truly appreciate your trust in us and are always here whenever you need support! - The Brightmeds Team.